Creative Operations Program Manager

About Coursera + Udemy

Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog.

Why join us now?

AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.

Shape what comes next

By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.

Coursera + Udemy lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.

The Marketing Strategy and Operations team at Coursera partners with all areas of the marketing organization and the enterprise sales team to drive revenue, design and execute marketing strategies, and lead internal processes to enhance productivity, leverage, and efficiency.

As the Creative Operations Program Manager, you will be the primary architect of the systems and processes that power Coursera’s creative output. You will manage the complex interplay of creative demand from marketing and product stakeholders, the execution capacity of our internal creative teams, and the strategic support of our external agency partners. Your goal is to establish a best-in-class operational model that ensures high-quality, distinctive creative work is delivered on budget and on time through effective cross-functional governance and resource optimization.

• Collaboration — You build trust across marketing, product, and creative teams, and know how to align competing priorities into a single shared roadmap. You'll be the connective tissue between stakeholders and the creative teams delivering their work.

• Systems Thinking — You see workflows end-to-end, not just in pieces. You'll design and refine the processes — from intake to final delivery — that keep creative work moving smoothly across internal teams and external agency partners.

• Resourcefulness — You know how to make the most of limited capacity, balancing internal bandwidth against agency support to keep projects on track without sacrificing quality or blowing the budget.

• Data-Driven Communication — You translate operational detail and performance metrics into clear, compelling updates — whether you're briefing a creative team or reporting up to senior leadership.

• Workflow Architecture: Design, implement, and audit end-to-end creative workflows—from unified intake and brief grooming to final delivery—ensuring