Application Support Lead Analyst - Vice President

Citi's Banking Technology comprises of diverse, talented professionals located globally. Citi's Investment, Corporate and Commercial Banking  provides comprehensive relationship coverage along with a full suite of products and services. Our mission as a business focused technology organization is to provide best-in-class products and services to our global clients. Banking technology is focused on building a cross-functional team of talented individuals and creating a unique platform to deliver products that will disrupt the industry through technical innovation and creativity. Banking Technology is looking for an experienced  Application Support Analyst – Senior  with strong Java development expertise and a passion for exploring AI technologies. This position uniquely combines Strong Java development foundation  with hands-on coding responsibilities Application support expertise  in high-pressure, client-facing environments AI exploration and integration  opportunities to drive innovation in support operations. We are looking for an avid technologist who: Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Has developed communication and diplomacy skills required to exchange potentially complex/sensitive information. Can have moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Has experience in demanding client-facing environments, such as a trading floor or client site, where quick turnaround and performance under pressure are critical. What You Bring Core Technical Skills (Required) Java Development Expertise : 2+ years of hands-on application development experience with strong proficiency in: Core Java and Object-Oriented Programming (OOP)  principles Java Spring Boot  framework and related stack RESTful API  design and implementation Microservices  architecture and best practices Application Support Experience : 6+ years in application support role, with proven ability to troubleshoot and resolve complex technical issues Database Proficiency : Hands-on experience with  Oracle, MS SQL, and MongoDB Frontend Technologies : Good understanding of  Angular 2+  and UI/UX design principles Enterprise Application Support : Experience supporting mission-critical enterprise applications AI & Emerging Technologies (Required/Preferred) Interest in AI : Demonstrated curiosity and eagerness to explore artificial intelligence technologies AI Experience (Highly Preferred) : Hands-on experience or knowledge in one or more of the following areas: Implementing  AI-powered monitoring tools  and predictive analytics for incident detection Leveraging  generative AI  for documentation, troubleshooting guides, or automation Using  AI-driven anomaly detection  for system monitoring and optimization Additional Technical Skills Capital Markets Domain : Experience in configuring, debugging, or supporting business applications in Capital Markets, preferably Debt or Equity Capital Markets Origination Advanced Execution Capabilities : Ability to adjust quickly to changes, especially in prioritization Communication Skills : Excellent writing and communication skills, with ability to translate technical concepts into business-friendly language Problem-Solving : Passion for solving tough problems and proposing elegant