Manager, Risk Management

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Risk Management Overview: Real Time Payments International (RTP INT) is an operating programme under the Core Payments model and an operating entity for six current international real time ‘live service’ markets as part of the overall Mastercard RTP portfolio. The services, whilst stated as RTP, also cover other products and these include Real Time payments, Bulk and Batch (BPS), Data Feed Manager (DFM), Proxy Database Services (PDS) and various User Interface solutions (UI). The market countries are a mix of four software supplied sales and 2 managed service hubs. • BancNet - Philippines (IPS) • CCE – Peru (IPS and BPS) • ITMX – Thailand (IPS) • BCS – Singapore (IPS) • Saudi Payments (IPS and BPS) • TCH – USA (IPS) Role: Based in Manila and reporting to the 2nd line Risk Vice President in London, this role offers an exciting opportunity to join the Mastercard Risk Team supporting RTP INT in the APAC region. Seeking a candidate with operational resilience and preferably risk management experience in the payments or financial services industry. This role is pivotal in ensuring the operational resilience of our infrastructure, guarding against disruptions/incidents, and mitigating risks impacting our customers' services. Working closely with Biz Ops and Engineering teams, the candidate will proactively monitor and manage technology risks to protect Mastercard and its customers. The incumbent will collaborate with business risk owners, the 1st line risk team, Tech Risk Management (TRM), Biz Ops, and Engineering teams to establish robust governance frameworks for assessing, monitoring, and mitigating risks effectively. This involves engaging stakeholders to validate risk assessments, challenge assumptions, and enforce compliance with established policies and procedures. Additionally, they will contribute to enhancing governance structures to cultivate a culture of risk awareness and accountability across the organization. Responsibilities include the following: • Partner with Mastercard Global Technology Risk Management, Regional Technology, Local technology (i.e. Service Management) and Biz Ops teams for all risk-related activity to ensure alignment on risk management methodology and practices • Conduct independent assessments of the first line's internal controls, scrutinizing their design and effectiveness to identify deficiencies, deviations, and compliance gaps, while providing constructive challenges and recommendations for enhancement • Develop and update risk and control process documentation • Liaise with and support the risk and control owners to resolve any questions, queries, and problems relating to technology risks • Provide risk briefings to the management ensuring risks, issues, and appetite breaches are monitored and escalated thoughtfully • Work with control owners to collect security and operational metrics required for management reports and dashboards • Coordinate internal and external audits including but not limited to gathering, reviewing, and storing evidence, scheduling meetings with stakeholders, and liaising with internal control owners and the external auditors to ensure smooth completion of the audits • Ensuring the resilience and effectiveness of our services, with strong internal partner management and external relationship management of key vendor • Collaborate with internal and external partners, ensuring that appropriate