Process & Systems Lead, WWPS Central Sales Planning

The Planning Systems & Process Lead serves as the owner of the horizontal planning capabilities that span the WWPS Central Sales Planning team. This role connects customer feedback across interconnected programs, identifying where the The Planning Systems & Process Lead serves as the owner of the horizontal planning capabilities that span the central sales planning team. This role sits across the planning leads rather than within a single business area, connecting feedback end to end, identifying where the same problem shows up in more than one place, and turning that into a single scalable solution rather than one-off fixes. It combines deep process and tooling expertise with program management discipline to drive high-impact, cross-cutting initiatives from idea through delivery and adoption. This role is responsible for owning the planning processes and the tooling that supports them, translating recurring themes and field pain points into scalable solutions, and pulling and analyzing back-end data to surface insight and quantify impact. It also drives the program documentation, knowledge-base development, and enablement content that the central team and field rely on to execute. The candidate should know sales planning process and tooling end to end, speak fluently to both process and systems, partner across central planning, field, and adjacent operations teams to move initiatives through to completion, and be well versed in internal and AI tools to ensure deliverables can be augmented, automated, and scaled as appropriate. Key job responsibilities Own the horizontal planning capabilities that span across the team's planning leads, connecting feedback end to end rather than owning a single business area Identify recurring themes and pain points that surface across multiple planning areas and translate them into single, scalable solutions rather than one-off fixes Own the end-to-end planning processes and the tooling that supports them Serve as a fluent point of contact on both process and systems, able to speak to how the planning cycle works end to end and how the supporting tools behave Pull and analyze back-end data to surface insight, quantify impact, and inform solution design Design and drive scalable solutions that support the central planning team and the field Drive program documentation, knowledge-base/wiki development, and enablement content that the field relies on to execute Manage cross-functional initiatives from idea through delivery and adoption, including communications, follow-ups, and tracking Partner across central planning, field teams, and adjacent operations and tooling teams to move initiatives through to completion Leverage internal and AI tools to augment, automate, and scale deliverables About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless