Product Manager - Tech, Ring & Blink Core App
Amazon
- Location
- US, MA, North Reading
- Employment
- Full Time
- Work model
- On-Site
- Level
- Mid
- Posted
- 6h ago
About this role
Ring's mission is to make neighborhoods safer. The Core App team advances this mission by building the experiences that millions of customers rely on daily — from setting up their first device to receiving a notification, reviewing video, and taking action. Every interaction in the Ring app is an opportunity to make safety simpler, smarter, and more proactive. We are seeking an AI-native Product Manager - Technical (Builder) to own and drive core customer experiences that make neighborhoods safer. In this role, you will leverage AI tools and approaches throughout your product workflow — from automated data analysis and feature validation to prototyping and accelerating engineering delivery. You will set the AI-native systems and standards that other Builders across the Core App team adopt. Key job responsibilities - Own the product roadmap for core Ring app features, defining vision, strategy, and priorities that directly improve how customers protect their homes and neighborhoods. - Define and deliver AI/ML-powered features that make the Ring experience more intelligent, proactive, and personalized. - Leverage AI-native tools and approaches to accelerate product discovery, prototyping, and validation. - Identify friction points in core customer journeys — from setup to daily use — through data analysis, and drive product solutions that eliminate them. - Work cross-functionally with engineering, data science, UX design, and operations to ship features from concept to launch. - Write clear product requirements documents, user stories, and technical specifications. - Analyze customer behavior, engagement metrics, and safety outcomes to inform prioritization and measure feature success.
About the team
The Core Ring App team builds the primary experience for millions of Ring customers worldwide. We own the features and workflows that turn Ring hardware into a complete home and neighborhood safety system — making it effortless for customers to monitor, respond, and stay connected to what matters the most for them.