Service Delivery Center, Workflow Platform Engineer - Manager

Location: Alpharetta, Dallas   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

We are seeking an experienced Manager, Workflow Platform Engineering to lead teams delivering enterprise workflow, orchestration and intelligent automation platforms. The successful candidate will oversee engineering delivery, people development, platform governance, stakeholder alignment and the evolution of reusable workflow capabilities. This role is ideal for technology leaders who possess strong experience with at least one workflow, BPM, orchestration or low-code platform and can guide teams working across a broader ecosystem of enterprise automation technologies.   Key Responsibilities Workflow & Platform Leadership

Lead the delivery and evolution of enterprise-scale workflow and orchestration platforms. Guide teams developing reusable workflow components, connector frameworks, accelerators, SDKs and platform services. Oversee workflow lifecycle capabilities including deployment, versioning, monitoring, auditing and governance. Promote BPMN-based process automation, case management, business rules and event-driven workflow patterns. Partner with architects and senior engineers to support scalable, secure and multi-tenant platform designs.

Delivery, People & Stakeholder Management

Lead, coach and develop engineers across workflow, integration, automation and platform disciplines. Own delivery planning, resource alignment, dependencies, risks, quality and executive communications. Partner with product owners, business stakeholders, architecture, security and operations teams. Support hiring, onboarding, performance coaching and career development. Drive Agile execution, continuous improvement and predictable delivery outcomes.

Cloud & Engineering Excellence

Establish engineering standards for cloud-native services, APIs, event-driven systems and distributed platforms. Promote DevOps, CI/CD, Infrastructure-as-Code, observability and platform reliability practices. Provide oversight through architecture reviews, design reviews and technical governance forums. Ensure solutions meet enterprise standards for security, scalability, compliance and operational excellence.

Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology or related discipline. 10+ years of software engineering, enterprise application delivery or platform engineering experience. 3+ years of engineering management, delivery leadership or equivalent team leadership experience. Experience leading enterprise-scale distributed-system or automation initiatives in Agile environments. Demonstrated ability to manage technical dependencies, stakeholder expectations and delivery risks.

Workflow & Automation Platform Experience Candidates should possess hands-on or delivery leadership experience with at least one platform from either of the two categories listed below.   Open BPM & Orchestration Platforms

Camunda 7 / Camunda 8, Flowable, Fluxnova or Temporal.

Low-Code Platforms

Pega Infinity, Appian, Microsoft Power Platform, ServiceNow Workflow Automation or IBM Business Automation Workflow.

Business Process & Workflow Knowledge

BPMN 2.0 and DMN concepts. Case Management and Human Task Management. Workflow Orchestration and Business Rules Management. Process Governance and Workflow Versioning. Event Correlation, Long-Running Transactions and Compensation Patterns.

Technology Leadership Knowledge Application & Integration Technologies

Java, Python, Node.js or Go engineering ecosystems. REST APIs, GraphQL, gRPC and OpenAPI. Event-Driven Architecture and Enterprise Integration Patterns.

Messaging & Event Streaming - experience with at least one

Apache Kafka,