Senior Institutional Services Automation Quality Control Analyst (Bonds, Cash, Trading)

The Wilmington Trust Institutional Services (IS) division is experiencing rapid business growth and has initiated a strategic program of continuous improvement to support the growth objectives. The goals of the program are to reduce operational issues and risks by standardizing processes, implementing best practices in key areas, and adding new governance and control functions. In addition, long term digital transformation is required to grow revenue through new and transformed digital-first trust and agency service products, to move from a product-centric to client-centric operating model, to move from market-specific to global solutions, and to dramatically lower the cost to serve. These two strategic focus areas are driving growth in overall business investment.

In alignment with the business strategy, we are seeking an entrepreneurial and highly analytical Senior IS Automation Quality Control Analyst to ensure the efficient delivery of high-quality business processes for Cash & Trading domain capabilities by designing, developing, and executing automated test scripts that support software products for the Bank’s Institutional Services (IS) customers. You will work closely with cross-functional teams to understand system architecture, product requirements, and deliver test automation solutions that ensure both functional and non-functional quality coverage. Reporting to the QA Manager to support Cash & Trading domain, you will be responsible for defining and executing the manual & automation testing for core capabilities such as Trust Accounting Platform and its ecosystem, including daily client reporting, multi-format statement generation, and internal operational reporting. You will also share accountability for production support , partnering with technology and operations teams to perform post production validation and ensure the ongoing stability and reliability of Cash & Trading domain capabilities.

Develop, maintain and execute manual and automated test scripts for web, API (Application Programming Interface), and/or mobile applications using appropriate tools and frameworks. Collaborate with Development teams to understand system architecture and implementation; collaborate with Product Owner team by engaging in regular sprint planning and backlog grooming sessions to understand product requirements and acceptance criteria, translating them into comprehensive test automation scripts that ensure coverage of both functional and non-functional requirements. Collaborate with engineers to integrate automated tests into CI/CD (Continuous Integration/Continuous Deployment) pipelines using the appropriate tools ensuring seamless and efficient test execution throughout the development life cycle. Report defects clearly, verify fixes, and contribute to continuous improvement of the quality assurance process. Complete root cause analysis of test failures and assist with debugging issues alongside the development team. Ensure sufficient test data set-up and environment readiness for automation runs. Maintain automation documentation and publish automation test execution status report with traceability of test coverage at feature level and communicate it to stakeholders. Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management. Promote an environment that supports a culture of belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned.

Required: Bachelor’s degree in Computer Science, Engineering, or related field and a minimum of 2 years’ software quality