Southern Facilities Lead

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world! At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people live, work, play, shop, and eat. What this job involves: As a key team member within the Operations Facilities Services team, lead overall management and execution of Facilities services in VIC, TAS & ACT across the Australia Post diverse portfolio via Operations Facilities team members, vendors, and other account team members. Includes client liaison, works programming, budget control (OPEX & CAPEX input), management of service providers, operational resources and contracting requirements, as well as involvement in the sustainability, risk management, project and compliance delivery across the portfolio. The Southern Facilities Management Lead will lead a team of Facilities Managers, ensuring team cohesiveness, managing growth and succession whilst minimising attrition.

Contribute to asset plan development and strategic direction while managing legislative and contractual obligations under the JLL-Australia Post agreement. Manage delivery of 500-1000+ FM projects including business case reviews, scope requirements, and quotation quality to ensure standards are met. Achieve financial targets, reduce reactive Opex costs by 5%, and assist in budgeting, forecasting, and variance reporting for Capex and Opex programs. Utilize JLL systems and digital reporting to review service levels and trends, recommending strategies to improve service or reduce operational costs. Build and proactively manage relationships with key client representatives to ensure expected service levels are consistently achieved. Develop contract management strategies, ensure vendor deliverables are met, manage non-conformances, and monitor contractor performance against agreed standards. Implement and audit internal management systems while ensuring Facilities Managers are competent with all JLL and Australia Post systems and reporting requirements. Ensure compliance with OH&S, environmental regulations, BCA/NCC, Australian Standards, Disability Discrimination Act, and maintain Risk Registers and Business Continuity participation. Work with HSSE Risk & Compliance Manager to review incidents, manage incident reporting platforms, and complete insurance audit actions with status reporting to client. Lead and develop Facilities Managers and contractor staff, fostering teamwork and performance excellence while providing regular written reports and technical advice to clients. Sound like you? This is what we’re looking for: Tertiary qualifications in Facilities, Property, Engineering or related field. Demonstrable experience within a similar role will be well regarded. 12+ years of proven experience working in corporate sustainability, government or sustainability consulting within complex operating environments. A demonstrated aptitude for the interpretation and analysis of numerical data; preferably in an energy, emissions or utilities context with an