Head of Public Relations

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Head of Public Relations (Nashville, TN)

We are seeking a highly skilled and strategic Director of Public Relations to join our global marketing team. This individual will oversee all aspects of our public relations strategy, manage a dedicated team of global PR professionals, and collaborate closely with cross-functional teams to enhance Qualtrics' brand presence and reputation in the marketplace. The ideal candidate will possess a strong background in public relations, excellent communication skills, and the ability to thrive in a fast-paced, dynamic environment.

How You’ll Find Success

• Ability to develop comprehensive public relations strategies that align with business objectives, enhancing brand visibility and reputation.

• Proficiency in building and maintaining strong relationships with media outlets, journalists, and influencers, along with experience in pitching stories and securing coverage.

• Strong leadership skills to mentor, develop, and manage a high-performing PR team, ensuring alignment with goals and fostering a collaborative environment.

• Proficiency in measuring and analyzing PR performance metrics, using insights to report on media coverage, sentiment, and overall impact on brand reputation to senior leadership.

Exceptional ability to collaborate with executive leadership, product marketing, and customer success teams to align global messaging and amplify executive thought leadership across key markets.

How You’ll Grow

• As a member of our global marketing organization, you will be a leader within a diverse and inclusive community that values the voice of each individual. We strive for representation that reflects the world we live in and goes beyond it.

• You will have the opportunity to lead and be a part of a team that upholds values such as transparency, whole-hearted commitment, customer obsession, unity, and resourcefulness.

• We encourage big-picture thinking and foster an environment that embraces innovation and creativity. You will have the freedom to flex your strategic and tactical skills, all within a fast-paced and high-growth setting.

Things You’ll Do

• Strategic PR Planning: Develop and implement a comprehensive public relations strategy that aligns with Qualtrics' overall business objectives and enhances brand visibility, reputation, and thought leadership.

• Media Relations: Cultivate and