Director, AI Platform Product Management

SUMMARY As the Director, AI Platform Product Management, you lead a defined product, capability, or functional area across the full product lifecycle — from problem discovery through delivery and measurable outcomes. You identify meaningful user and business problems, shape product direction, partner with cross-functional teams to deliver solutions, and measure impact after release for all business units or therapeutic areas, operating at global scale. In this role, that area is an enterprise AI platform for which you are the single point of product accountability and the primary product voice within its operating model, owning product strategy, the roadmap and the adoption outcomes the platform is judged on, alongside an engineering lead accountable for technical delivery and a digital lead accountable for portfolio-level direction. The platform is AI-native and greenfield, built to serve the teams that build and operate AI agents, in an area where no established internal template exists. You convert evolving AI governance, risk, privacy and security requirements into product capabilities, user journeys, controls and evidence suitable for governance review, spanning agent registration, evaluation and cost tracking. You are therefore accountable for product decisions with limited precedent: where the platform’s boundaries sit, what gating applies, what evidence is required, and what makes these capabilities usable enough that the intended teams adopt them rather than work around them. You are responsible for a new product or a product supported by four or more Agile teams, and for investment decisions in the range of approximately $5M. You bring a strong blend of strategic thinking, structured problem-solving, customer focus, and execution discipline, while supporting delivery in contexts that involve some new or unknown GxP requirements. You work across a cross-functional stakeholder environment spanning engineering, legal, compliance, risk and security, together with the agent-building teams that use the platform. You create, own, and evolve the strategic product roadmap aligned to customer needs, business priorities, and measurable outcomes, prioritizing initiatives based on value, feasibility, customer impact, and organizational objectives, and aligning sequencing with delivery capacity and dependencies. For this platform that is a multi-year direction set while AI governance, risk and security requirements continue to evolve.

RESPONSIBILITIES Product Lifecycle & Platform Ownership: Lead a designated product, capability, or functional area from early opportunity assessment through launch and ongoing optimization, owning roadmap direction, prioritization, and product planning. Hold that ownership end to end for an enterprise AI platform as its single point of product accountability, covering product strategy, the multi-year roadmap and adoption outcomes rather than delivery alone. Product Definition Without Precedent: Lead product definition for a greenfield platform, developing options and recommendations on platform boundaries, gating, evidence requirements and adoption where precedent is limited, and absorbing predecessor capabilities into a coherent product. Customer Discovery & Experimentation: Develop deep understanding of customer needs, workflow challenges, and business priorities, and convert research, feedback, usage patterns, and business context into clear product opportunities, including the needs of the teams that build and operate AI agents. Use experimentation, lightweight validation, and AI-supported approaches to accelerate learning and de-risk decisions. Prioritization, Trade-offs & Outcomes: Prioritize initiatives based on value, feasibility, customer impact, and organizational objectives, making thoughtful trade-offs across timing, scope, quality, and business value. Establish meaningful performance indicators and use results to inform future prioritization and demonstrate measurable