Engineering Manager

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.

We want people who are passionate about building features that you and your peers will love.DigitalOcean is welcoming a new technical engineering manager to support our engineers, grow our culture, and lead the team developing our customer and platform engineering product offerings. This person will be responsible for guiding the development of a mixed-skill engineering team, facilitating communications, providing clarity of vision and priority, and empowering the team to create creative solutions for our DigitalOcean customers. The teams mission is to simplify the customer and developer experience so they can focus on building and operating their applications to Get Growing. We are excited to meet candidates who share our passions for technology solutions, healthy services, and being loving service providers, team members, and leaders.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

• 10+ years of experience in software engineering, with at least 4+ years in a senior leadership or management role.

• Proven track record of delivering complex cloud-scale distributed systems, particularly in customer experience.

• Lead a team of back-end software engineers developing gRPC APIs and operating infrastructure for our observability (metrics, logging, alerting) solutions.

• Excellent communication and stakeholder management skills within a global organizational structure.

• Develop efficient team methods to adroitly delivery value to our customers.

• Collaborate across the organization and consistently interface with UI, UX, customer success, marketing, and engineering teams.

• Develop Objectives and Key Results (OKRs) and utilize these Key Results to measure and report on the success of the team.

• Collaborate with product and engineering teams to define roadmaps to build the next generation of products for our developer community.

• Review and give input on architectural system designs.

• Pair with leads on delivery of features, and resolutions of defects.

• Career coaching including performance assessment, and career development.

• Collaborate directly with customers to learn more about their jobs to be done and how DigitalOcean can better serve them.

• Escalation path for the product on-call rotation, and drive improvements post incidents.

• Technologies we use: Go/Java, Distributed systems

• Experience building software used by 1000s of users.

• Integrate regular customer feedback into software development practices, and leverage customer feedback to drive features with a focus on always delivering value to DigitalOcean customers.

• Awareness and authentic interest in learning in areas such as Golang gRPC principles, infrastructure operations, large language models.

• Regularly give feedback to team members on wins, and areas to improve.

• Lead a team where individuals enjoy coming to work, know what needs to be done, and have the resources to get their job done.

• Efficiently manage the team to deliver value for users and the business.

• Identify issues impeding software development (across all phases of a service lifecycle