Sr. UX Researcher

The Senior Usability Researcher will support KFC US’s end‑to‑end experience transformation by planning and executing user research across guest digital channels (app, web, kiosks, delivery marketplaces) and team‑member tools (POS, KDS, restaurant operations platforms). This role generates the insights that help product, design, and engineering teams build intuitive, high‑quality, and operationally efficient experiences.