Assistant Facility Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Assistant Facilities Manager – Toronto Position Summary The Assistant Facilities Manager supports the day-to-day facilities operations for a corporate office location in Toronto while assisting with select projects and operational support for additional local offices as needed. This role partners closely with the Facilities Manager and key stakeholders to help ensure a safe, efficient, and well-maintained workplace environment. The ideal candidate is highly organized, customer-service-oriented, and capable of managing multiple priorities in a fast-paced office environment.

Facilities Operations Support daily facilities operations for the assigned Toronto office location. Coordinate maintenance requests and follow through to resolution. Assist in managing preventive and corrective maintenance programs. Monitor workplace conditions to ensure cleanliness, safety, and operational efficiency. Support office moves, furniture reconfigurations, and workplace projects. Vendor and Service Coordination Coordinate with vendors and service providers including janitorial, maintenance, and security teams. Monitor vendor performance and escalate issues when necessary. Assist with service scheduling, work orders, and invoice processing. Workplace Experience and Customer Service Serve as a point of contact for employees regarding facilities-related requests and concerns. Support workplace initiatives and employee experience programs. Help maintain a professional and welcoming office environment. Health, Safety, and Compliance Assist with health and safety inspections and compliance activities. Support emergency preparedness procedures and building safety programs. Maintain accurate facilities documentation and records. Administrative and Reporting Support Assist with budget tracking, purchase orders, and invoice reconciliation. Maintain facilities reports, maintenance logs, and operational documentation. Support reporting on key operational metrics and service levels. Stretch Assignments and Project Support Provide operational support and project assistance for other local office locations as assigned. Participate in facilities improvement initiatives and special projects across the local portfolio.

Bachelor’s degree or diploma in Facilities Management, Business Administration, or related field preferred. 3–5 years of facilities coordination or facilities management experience. Experience supporting corporate office environments preferred. Familiarity with building operations and vendor coordination. Proficiency with Microsoft Office applications and facilities management systems. Knowledge of workplace health and safety practices in Ontario. Skills and Competencies Strong organizational and multitasking abilities Excellent customer service and communication skills Strong attention to detail and follow-through Ability to work independently and collaboratively Problem-solving and time management skills Ability to manage changing priorities in a dynamic environment Working Conditions Standard work schedule is Monday through Friday during regular business hours. Position is based onsite in Toronto. Occasional travel to other local office locations may be required. Occasional after-hours support may be required for office projects or operational needs. Preferred Attributes Experience in a multi-site office environment. Strong