Technical Lead

Join our Team 
 About this opportunity: As part of the Ericsson team, you'll play an integral role as an Integration Engineer working with our clients across enterprise systems, networks, and nodes. As a data-driven professional, you'll focus on preparing, implementing and executing test cases to verify the configuration and integration, upgrades, migrations and expansions of a node/network/system. Additionally, you'll be responsible for adhering to global and local Environmental and Occupational Health and Safety (E+OHS), data security, privacy protocols, and other group, legal and financial directives. What you will do: - Assist in pre-sales processes with analytics, defining and proposing solutions and strategies for integration, ensuring an efficient commercial engagement. - Define integration strategy in line with contracts to provide optimum customer value. - Direct scope and quality, estimate costs and time, and plan activities. - Prepare, collect and validate scripts and configurations before execution. - Initiate and execute test cases, perform troubleshooting, take corrective actions or escalate issues in order to maintain the quality of service delivery. - Conduct integration and migration tasks complying with process framework and contractual commitments. - Guarantee that operating systems, hardware, software, licenses and configuration data are available in the correct format or version. - Define and manage exit criteria and prepare handover documentation. - Drive changes to process and methods related to integration activities to boost delivery efficiency and quality. The skills you bring: - Consultative Skills. - Change and Improvement Management. - Automation. - Troubleshooting skills. - Process Management. - Service Delivery Business Understanding. - Service Improvement. - Data Analytics. - Artificial Intelligence (AI). - Customer Insights. - Presales. - Ericsson Portfolio. - Stakeholder Management.