Senior Specialist, Procurement Operations, China

Requisition Number: 78888   The company built on breakthroughs. ​   Join us.​                                                                                Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​     How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​     ​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​      Come break through with us.     The Global Supply Management (GSM) Function is recognized as a critical function for business success.  It delivers the training, tools and opportunities needed to create innovative solutions for the function & the corporation.  GSM has leading edge, effective processes to anticipate and exceed customer requirements. Purpose of the Position

The Procurement Operations Senior Specialist is an experienced procurement operations professional responsible for independently managing complex transactional work, resolving escalated procurement issues, and supporting reliable, compliant, and customer-focused Requisition-to-Pay (R2P) and Procure-to-Pay (P2P) service delivery. The Senior Specialist partners with Requestors, Corning Shared Services, suppliers, internal customers, and cross-functional stakeholders on purchase requisition to order, invoice, supplier-documentation, system, and service issues. The role applies sound judgment within established policies and controls, identifies root causes and recurring issues, supports process improvements, and provides guidance and peer coaching to Procurement Operations Specialists. Day to Day Responsibilities

Independently manage complex procurement operational activities across R2P/P2P processes, ensuring timely, accurate, compliant, and customer-focused execution. Support Requestors with requisitioning, purchase-order creation and changes, purchase-order acknowledgements, change orders, approvals, voucher approvals, invoice exceptions, supplier communications, and urgent purchasing requirements. Serve as an escalation point for Procurement Operations Specialists on complex purchase-order, supplier, invoice, payment, documentation, system, policy, and customer-service issues; resolve issues within defined authority and escalate material risks or exceptions to the Lead, Procurement Operations. Coordinate with Corning Shared Services, suppliers, Buyers, Finance, and internal customers to resolve blocked invoices, payment issues, PO mismatches, supplier master-data issues, unconfirmed POs, service failures, and other business-impacting exceptions. Lead or coordinate urgent order-expediting activities, providing clear status updates, documenting actions, and escalating supply, delivery, compliance, or customer-impacting risks as appropriate. Review and maintain supplier documentation including agreements, NDAs, certificates of insurance, and supplier setup requirements; identify incomplete, expired, or non-compliant documentation for follow-up. Monitor procurement performance, work queues, backlogs, aging items, service levels, and exception trends; take action to address priorities and escalate performance risks promptly. Analyze recurring issues and root causes across procurement transactions, systems, suppliers, and processes; recommend and support corrective actions, standardization, and continuous-improvement opportunities. Support implementation and adoption of process changes, policies, system enhancements, workflow