yoinka

Program Management Office manager

Citigroup

Taipei Taipei City TaiwanMid
Sign in to applyVerified 2h ago
Location
Taipei Taipei City Taiwan
Work model
On-Site
Level
Mid
Posted
Sep 1, 2026

About this role

The Re-engineering Proc Sr Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities

Responsible for scoping, directing & managing a portfolio of process improvement/reengineering projects within or across businesses. Develop and executes influencing strategies to build & increase buy-in and business leadership support. Accountable for achieving measurable and sustainable operational efficiency results, and consequently, financial benefits. Accountable for staff's bench strength; provides technical expertise, and overall expert advice (technical, functional, change management, linkage to systems redesign efforts, etc). Interface with business, key stakeholders, champions & reengineering leadership. Proactively communicates with senior leadership. Identify potential re-engineering targets based on priorities for the management and global strategy. Engage senior process owners for each project, locally or globally as required. Shape large re-engineering programmes of projects, define business cases and gain stakeholder buy in for projects. Form project teams and create documentation to deliver re-engineering projects. Run re-engineering workshops, pilots and other delivery activities. Educate teams in re-engineering tools, techniques and principles. Execute communication campaign to senior stakeholders across all impacted areas. Maintain accurate documentation including plans, financials and control points for each project. Create and maintain analysis supporting re-engineering projects. Direct analysis resources to deliver project related supporting material. Assist business managers to identify where saves have been achieved and ensure that headcount saves are realised. Work with cross-business teams to ensure communication is effective and achievements are communicated in a streamlined fashion. Educate other teams in re-engineering principles. Provides governance oversight for programmes of re-engineering. Engage partner organisations where appropriate to continue to raise awareness of re-engineering principles. Conduct training for senior staff in re-engineering tools, techniques and principles via workshops and formal training sessions. Influence re-engineering strategy and execution globally, including continually improving toolsets, etc. Develop and execute influencing strategies to build & increase buy-in and business leadership support. Accountable for achieving measurable and sustainable operational efficiency results, and consequently, financial benefits. Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Perform other duties and functions as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding

Listing verified 2h ago. Applications go through the company's official careers site.

← Back to Yoinka

Program Management Office manager at Citigroup, Taipei Taipei City Taiwan | Yoinka