Manager, Transformation Performance and Finance

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. The Manager of Transformation Performance and Finance will establish the financial, performance-management and benefits-realization disciplines required to ensure that the Wealth Management transformation portfolio delivers its commitments. This manager will create a single, reliable view of investment, resource utilization, delivery performance, adoption, client and field outcomes, and realized value.   Reporting to the Head of Transformation Enablement, the manager will oversee data and financial analysts and partner with Finance, Strategic Planning, Capital Management, Procurement, Technology, Product, Program Management and initiative leaders. The role will manage the full financial lifecycle of transformation activity, including annual planning, capital and expense budgets, forecasts, software and vendor costs, consulting arrangements, capitalization and utilization, reallocations, accruals, benefits tracking and executive reporting.   This is a hands-on management role with enterprise visibility. The manager will not merely report historical results. The manager will challenge assumptions, identify performance gaps, improve the quality of decisions, and recommend actions when initiatives are over budget, underutilizing approved capital, missing milestones, failing to adopt, or not producing the intended client, field, operational or financial benefits.

Transformation Performance Management   Design and own the integrated performance-management framework for the transformation portfolio, covering delivery, financial performance, client outcomes, advisor and employee impact, adoption, service, risk, controls and benefits realization.   Define standard KPI dictionaries, calculation methods, baselines, targets, data sources, owners, reporting frequency and escalation thresholds.   Create portfolio dashboards and executive reporting that distinguish activity, outputs, adoption, outcomes and realized benefits.   Establish a disciplined monthly performance review process and surface initiatives requiring intervention, additional evidence, reforecasting, scope change or discontinuation.   Ensure reporting is decision-oriented, concise and traceable to authoritative financial and operational data.

Realization and Value Assurance   Create and maintain benefits records for each transformation initiative, including expected client, field, growth, revenue, expense, productivity, capacity, risk and service outcomes.   Validate benefit assumptions, baselines, timing, dependencies and accountable business owners before investment approval.   Monitor whether delivered capabilities are adopted and whether adoption is producing the expected outcomes.   Partner with initiative and business owners to define corrective actions when benefits are delayed, overstated or not supported by evidence.   Coordinate post-implementation reviews and maintain a clear line of sight from approved business case through realized value.   Budgeting, Forecasting and Financial Planning   Lead annual and multi-year financial planning for the Transformation Office, including capital, operating expense, software, vendors, consulting, data, technology and internal