SAP iXp Intern - Adoption, Insights & Services [Tempe, AZ]

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.      What You’ll Build   The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact.   Position Title: SAP iXp Intern - Adoption, Insights & Services   Location: Tempe, AZ   Anticipated Start Date: August or September 2026   Contract Duration: 12 months   Work Hours: 20 to 40 hours; Flexible around class schedule   As an SAP iXp Intern on the Adoption Insights & Services (AIS) team, you’ll help SAP customers get more value from the software they already own. Working alongside experienced service and analytics colleagues, you’ll turn raw usage data into the measurements, documentation, and insights behind our Premium Adoption and Insight Services.   Day to day, you’ll analyze customer contracts, prepare tailored measurement documentation, and automate steps that are manual today. You’ll build targeted analytics that inform real business decisions, test new metering capabilities, and help extend our adoption and insight tooling across SAP BTP and AI scenarios.   It’s an unusual mix of customer-facing service work and hands-on internal product development — a strong fit if you’re drawn to analytics, customer success, and building technical solutions people actually use.     Key Responsibilities

Reporting & Analytics

Build and maintain dashboards and reports in Excel, Power BI and SAP Joule that track customer adoption and consumption Translate usage data into clear findings and recommendations for service teams and account stakeholders Automate recurring reporting so the team spends its time on analysis rather than assembling data

Service Preparation & Data Validation

Review customer contracts and entitlement data to prepare accurate, customer-specific measurement documentation Check metering and usage data for completeness and quality before it reaches the customer Support consultants in preparing materials for Premium Adoption and Insight Service engagements

Tool Development & Testing

Test new metering capabilities and help evolve our suite of adoption and insight tools, including SAP BTP and AI scenarios Contribute small scripts and automations that make recurring tasks faster and more reliable

Pipeline Review & Targeting (Analytics)

Analyze customer data to identify the accounts that would benefit most from an adoption or insight service Maintain the engagement pipeline and track the status of upcoming and active service requests Prepare data-driven targeting summaries that help the team decide where to invest

Administrative Support

Keep engagement records, trackers, and internal documentation accurate and up to date Prepare presentation material and capture follow-ups for a globally distributed team Help maintain onboarding and knowledge-sharing content for new joiners

What You’ll Bring   A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. Strong problem-solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. A growing foundation in