Head of Branch & ATM Expansion and Optimization

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The Head of Network Expansion and Optimization is responsible for defining and executing Truist’s retail physical network strategy across branch expansion, DeNovo performance, network optimization, branch closures, renovations, and ATM Channel Strategy, Transformation and Experience. This role owns the strategic roadmap for how Truist grows, positions, modernizes, and optimizes its retail distribution network to support client acquisition, deposit growth, relationship deepening, market relevance, operational efficiency, and distinctive client and teammate experiences. The leader partners closely with Branch and Premier executives, Corporate Real Estate, Finance, Digital, CX and Marketing, Operations, Risk, Technology, and the Head of Real Estate Strategy and Portfolio Transaction Management to align market priorities, investment decisions, portfolio actions, and execution discipline across the full lifecycle of growth, optimization, openings, renovations, closures, and ATM distribution. Essential Duties and Responsibilities Role Summary Retail Network Strategy & Portfolio Optimization • Own the overall retail network expansion and optimization strategy, including multi-year plans for market growth, branch distribution, DeNovo openings, renovations, closures, and ATM placement. • Translate enterprise growth priorities, market opportunity, client behavior, financial performance, and competitive insights into clear network strategies and executable portfolio actions. • Establish decision frameworks, prioritization criteria, governance routines, and executive recommendations for investments across branch growth, optimization, consolidation, modernization, and closures. • Maintain an integrated view of the retail network portfolio, including market expansion opportunities, performance trends, capital needs, execution risks, dependencies, and tradeoffs. DeNovo Performance, Execution & Sales Growth • Lead DeNovo performance and execution from pre-opening readiness through the first two years of operation, ensuring new branches progress from successful launch to sustainable market performance. • Drive disciplined sales growth in new DeNovo locations, including client acquisition, deposit growth, relationship deepening, referral activation, community presence, and Premier and small business opportunity capture. • Partner with region, market, area, and branch leaders to establish launch plans, readiness routines, performance cadences, barrier removal, and corrective action plans. • Capture lessons learned from openings and scale effective playbooks, tools, scorecards, field routines, and best practices across the DeNovo portfolio. Branch Growth, Closures, Renovations & End-to-End Execution • Lead end-to-end business execution for branch growth, including strategy development, market prioritization, site pipeline alignment, launch readiness, partner coordination, opening execution, and post-opening performance routines. • Oversee business strategy and execution support for branch closures, ensuring client transition planning, teammate readiness, risk mitigation, communication alignment, and performance tracking. • Partner on branch renovation and modernization strategies to improve