Services Account Executive

Join Microsoft Services Sales Austria and help organizations turn AI ambition into measurable business outcomes. As a Services Account Executive, you are the trusted advisor who helps customers define, shape, and execute their AI and business transformation journey. By building executive relationships and understanding strategic business priorities, you develop outcome-driven transformation strategies that accelerate adoption, unlock value, and deliver lasting business impact through Microsoft technologies and services. Working as an integral part of the account team, you develop and execute a comprehensive services and transformation strategy aligned to the customer's business objectives and overall account plan. You bring together the full Microsoft Services portfolio, including Support, AI & Cloud Acceleration, Architecture, Engineering, Consulting, and Transformation Services, to help customers successfully adopt, scale, and realize value from AI and cloud investments. You engage across the entire customer lifecycle, from strategy and vision through implementation, adoption, optimization, and renewal. Success in this role depends on your ability to build trusted C-level relationships, orchestrate diverse teams, and lead complex transformation initiatives that create sustainable business value and long-term customer success.   Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Develop and execute an outcome-driven services and transformation strategy as part of the overall account plan, aligning Microsoft investments to customer business priorities, AI ambitions, and measurable business outcomes. Build, maintain, and deepen trusted relationships with C-level executives, business decision-makers, and technology leaders, acting as a strategic advisor on AI, cloud, and business transformation. Lead strategic customer engagements that accelerate AI adoption and business transformation by leveraging the full Microsoft Services portfolio, including Support, AI & Cloud Acceleration, Architecture, Engineering, Consulting, and Transformation Services. Identify, qualify, and close high-impact services opportunities that help customers move from AI vision to enterprise-wide adoption, value realization, and sustained business impact. Orchestrate account, partner, and delivery teams to create and execute transformation roadmaps, ensuring seamless collaboration and successful realization of customer outcomes. Drive customer success throughout the transformation lifecycle by reinforcing business value, increasing adoption and consumption, mitigating risks, and supporting renewals, expansions, and long-term strategic growth. Maintain disciplined opportunity management, forecasting accuracy, and execution excellence while ensuring effective transition from sales to delivery and realization of expected business outcomes.

Bachelor's degree AND several years of consultative sales experience in the commercial or public sector, such as finance or local government, or related work.   OR equivalent experience.

Bachelor's degree in Business , Information Technology, or related field AND several years of consultative sales experience in the commercial or public sector, such as finance or local government, or related work; OR equivalent experience.   Experience positioning services, consulting, unified support, cloud, artificial intelligence, and security solutions across complex customer environments.   Experience developing account plans, managing renewals, forecasting opportunities, negotiating agreements, and collaborating with cross-functional