Digital Cloud Solution Architect

Join a team that sits at the intersection of technology, strategy, and customer success.  We build giant futures, come build yours join our CASA team, Cloud & AI Solutions Advisors. This is a thriving, fast-moving environment where the future of AI is the day job, and where the people who keep our teams growing sit right at the center of it. If you want work that is high-impact, close to leadership, and never stands still, this is your place. As a Digital Cloud Solution Architect, this role is ideal for individuals who enjoy customer-facing engagements, solving technical challenges, and helping organizations realize value from Microsoft technology. You'll work closely with technical decision makers, leveraging customer and industry insights to build credibility and influence technical outcomes. You'll collaborate across Microsoft, partners, and support teams to address customer needs, remove technical blockers, and accelerate adoption of Microsoft Cloud and AI solutions. You'll contribute to demonstrations, design sessions, pilots, and proof-of-concepts, helping customers define success metrics, adoption plans, and business outcomes. The role also offers the opportunity to grow technical expertise, share insights with the broader technical community, and help customers maximize the value of Microsoft's skilling and readiness programs.

Architecture Design and Deployment Contributes to pilots and proof of concepts for technical solutions to prove the proposed architecture design. Supports customer/partner projects as a subject matter in a specific architecture solution and throughout pre-sales and/or implementation. Applies methodology and governance, as directed, to minimize business and/or technical risks and adhere to quality assurance whilst contributing to design and/or delivery of solutions. Demonstrates an understanding of customer/partner conditions of success. Identifies technical blockers (e.g., changing configurations, sample coding) for selected products to accelerate architecture implementations, and routes non-technical issues for removal by appropriate party. Proposes viable solutions based on specific technical products. Demonstrates complex concepts and proves the capability of those solutions through design collaboration sessions with the customer/partner. Driving Customer Success Executes according to rhythm of business, identifies opportunities for optimization in rhythm of business, and brings insights to drive success of Microsoft cloud solutions by orchestrating their own milestones within engagements Drives One Microsoft mindset. Identifies new workloads through understanding of financial value to customer and collaborates with sales team or partners to drive new engagements. Builds and leads strategic conversation between Microsoft cloud solutions, partner, customer business, and Information Technology objectives Articulates design and technical planning as well as customer gains and liabilities. Demonstrates an understanding of partner footprint and map of territory. Establishes relationships with co-partners. Builds aligned customer timelines with sponsors to establish concrete success measures around people, process, and technology and identify customer's specific financial priorities. Acts as the Voice of the Customer by driving awareness of new feedback, blockers, insights, resources, etc. (e.g., OneList, End Customer Investment Funds) items across communities so they can be added and prioritized. Scale Customer Engagements Engages with customer technical decision makers and anticipates customer needs and issues proactively through data gathering. Utilizes information on customer business, industry, needs, competitive landscape and key priorities to support customer's digital transformation, challenge them when necessary, and position the customer to deliver architectures. Keeps up to date with customer information, industry and market trends, and compliance