Strategic Operations Manager

As a Strategic Operations Manager, you will serve as a trusted, results-oriented partner to leadership; independently owning complex, cross-functional programs from problem definition through execution. You will facilitate business case and timeline development, manage progress to milestones, and challenge assumptions where needed to ensure benefits are captured. You will be a partner with business teams to actively manage, proactively surface risks, and translate program complexity into clear, executive-ready recommendations and insights. Programs in this role are cross-functional in nature, carrying significant organizational impact and direct connection to the execution of corporate strategy. Strong analytical instincts, effective communication skills, and the ability to build and maintain trust across stakeholder environments are key.

Leads, organizes, directs, manages and controls inter related program activities for transformation programs with most significant scope, benefits, and impact across business units. Executes prioritized transformation programs, setting program management routines and bringing focus to the team on the activities required to deliver on planned benefits. Directs program activities to ensure high quality results within defined time and budget schedules. Collaborates with business leaders and executive team to develop the end to end approach and evaluation of transformation programs. Analyzes and shares program specific insights and recommendations to achieve operational effectiveness and expected benefits capture. Assesses and measures ongoing impact and evaluates changes to key assumptions or planned impact. Ensures programs are completed according to time and budget schedules, and that objectives conform to division overall standards and operations objectives and project requirements. Manages prioritization of projects within the program, ensuring that each project achieves its overall benefits. Proactively works with program teams to identify cross functional complexities and resolve program level risks and issues. Resolves high level conflicts and negotiates with stakeholders. Manages the identification of needed expertise and requirements based on engagement model and functional expertise. When required, directs the activities of project teams through leadership and collaboration with other If needed, oversees the performance management of matrixed team. Processes and synthesizes transformation program outputs into executive level presentations, updates, risks, mitigations, and business recommendations. When required, develops and mentors staff through onboarding, open communication, training and development opportunities and performance management processes, builds and maintains employee morale and motivation, ensures the team is appropriately staffed with required competencies, fosters a diverse and inclusive workplace. About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Experience working in an analytically intensive field investment banking, management consulting, corporate development or business operations experience at another high touch company. Extensive experience applying or executing project management methodologies and practices including developing a project plan, charter, scope, project management approach and management plans, including knowledge of complex project management financials. Experience managing complex, cross functional, and enterprise wide change. Experience