Mia Italian Department Manager
Hy-Vee
- Location
- Lees Summit #2, Ward Rd, Lees Summit, MO
- Employment
- Full Time
- Work model
- On-Site
- Level
- Mid
- Posted
- Sep 20, 2026
About this role
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description
Job Title: Mia Italian Department Manager Department: Mia Italian FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier. The Role and Why It's Important As the Mia Italian Department Manager at Hy-Vee, you'll lead a department that brings fresh, high-quality Italian food to our customers every day. You'll set the tone for your team, drive department performance, and make sure every product that hits the shelf or case meets the standard Hy-Vee customers expect. If you're a natural leader who takes pride in quality, loves a fast-paced environment, and knows how to bring out the best in a team, this role is a great fit for you.
What You'll Do
No two shifts are exactly the same, but here's what you can expect: Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and overall profitability Build a friendly, welcoming atmosphere by encouraging your team to greet and engage with customers and leading by example Assist customers with finding products, reaching items, carrying heavy purchases, and going the extra mile to make their visit a great one Recruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as needed Coordinate scheduling, daily work plans, and department goals in partnership with store leadership Oversee ordering, replenishment, pricing, invoicing, and department bookkeeping Analyze weekly and monthly sales trends, prepare ad projections, and plan promotions and displays Ensure proper product temperatures, storage procedures, and freshness standards to minimize shrink Understand and troubleshoot department equipment and coordinate maintenance as needed Conduct department inventory and manage product pre-orders Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies Assist in other store areas and take on special projects as needed You'll receive direction and support from: Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and Food Service Director Your Skills To be successful in this role, you'll need to be able to: Deliver outstanding customer service and inspire your team to do the same Lead, motivate, and develop a team in a fast-paced food service environment Solve practical problems and make sound decisions with a variety of variables Use basic math skills, including fractions, decimals, and percentages Communicate clearly in writing and verbally with customers, employees, and vendors Handle confidential information, including employee compensation, sales data, and inventory reports, with discretion High school diploma or equivalent required; one or more years of related work experience preferred Reporting Relationships Accountable and Reports to: Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and Food Service Director Direct Reports: Department Employees Education and Experience High school diploma or equivalent required One or more years of related work experience preferred Physical Requirements Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance Continuously stand and walk on hard surfaces for extended periods Where applicable to the role: ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification