Executive Assistant

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As an Executive Assistant, you will play a pivotal role in keeping the Enterprise Customer Success organization running smoothly and efficiently by providing high-level administrative support to executive leadership. Operating as a proactive and highly organized partner, you will provide primary administrative support to the Vice President of Enterprise Customer Success, Americas, while also supporting an additional Vice President. You will manage complex calendars, coordinate travel logistics, assist with team-building events, and drive operational efficiency in a fast-paced environment. By leveraging exceptional communication and multitasking capabilities, you will maximize executive time and empower the broader team to achieve its business objectives. This position is an individual contributor role reporting to the Vice President of Enterprise Customer Success, Americas.

Provide high-level executive support by managing executive calendars, scheduling internal and external meetings, and resolving scheduling conflicts Deliver strategic calendar gatekeeping based on an innate understanding of key priorities and executive objectives Participate in executive meetings when appropriate, record meeting notes, and follow up on action items Prepare presentation materials using Google Slides and office software for internal executive meetings and external engagements Assist in organizing departmental All Hands meetings, off-site sessions, and virtual team-building events Arrange end-to-end domestic and international travel logistics Identify potential roadblocks and prioritize executive time based on a holistic awareness of company-level priorities Prepare expense reports and manage monthly credit card purchasing reporting in a timely manner Create and manage purchase orders to support departmental needs Maintain updated team alias distribution lists, Slack channels, and shared repository folders Manage onboarding schedules and logistics for new senior leaders joining the department Perform administrative projects and act as a back-up support resource for other Executive Assistants as needed Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic BS/BA degree or equivalent work experience 4+ years of experience supporting Executives or Leaders within high-growth companies Experience with Google Workspace, Microsoft Word, PowerPoint, Excel, and Zoom Preferred Experience working at a start-up or rapidly growing technology company Demonstrated ability to manage multiple executives with differing working styles Excellent written and verbal communication skills Strong organizational skills and high level of integrity with demonstrated discretion in handling confidential information Ability to adapt quickly in response to