Quality Engineer

Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager. How you will contribute You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

A desire to drive your future and accelerate your career and the following experience and knowledge: Relevant experience in a laboratory. Working efficiently on a team Flexibility and adaptability to meet customer/business requirements Attending to detail and following written instructions Communicating effectively, verbally and in writing Project management and working on multiple activities at the same time MS office applications More about this role The Quality engineer in QCMS (Quality Chain Management System) will be responsible for maintaining and improving the organization’s quality, food safety, in compliance with legislation, internal policies and external standards. You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, preparing for internal and external audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and IL6S QM pillar journey in the site. What you need to know about this position: Track and report KPI’s to management on a regular basis. Analyze quality performance KPIs using statistical and analytical tools and methods. Ensure all products are complies with Mondelez Quality Standards by developing and monitoring the CTQs and CTPs using SPC tools. Lead and train Trace/Recall ensuring compliance with Mondelez Special Situations Management and audit requirements. Support for Hold/Release documentation and dispositioning of products. Ensure all specification/KPI/QCMS/FSSC/ISO plans are maintained and updated/approved as required. Establish systems to ensure compliance and effective implementation of the Mondelez Quality Policies, Sanitation Manuals, and Mondelez HACCP Approaches. Lead the development of new quality documents and maintenance of the documented Quality systems to assure compliance with corporate requirements. Create the technical SOPs for the processes based on the R&D recommendations. Support the manufacturing process to remove risks that may lead to consumer harm or dissatisfaction, regulatory adverse comment and/or damage to the Mondelez brands by applying and monitoring the necessary control points. Support resolving consumer/ customer product and package complaints through root cause analysis. Support all internal and external inspections/auditing visits. Support audit preparation activities and complete necessary reports. Own and lead the CAPA (Corrective Action Preventive Action) quality policy for the site which includes the facilitation of the process of root cause analysis and preventive actions investigations including the evaluation of the preventive action effectiveness. What extra ingredients you will bring: Documentation and Reporting: Manage the organization, updating and archiving of IMS Quality related documents. Maintain and improve the Integrated Management System (IMS) documentation. Legislative and Management System Compliance: Contribute to the compliance with