Ocean Planning Manager

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The Ocean Planning Manager plays a critical role in Flexport's mission to make global trade easy for everyone. Flexport today connects almost 10,000 clients and suppliers across 109 countries. In this role, your direct customers are the partners within your region — account management, customs teams, subcontractors, carriers, terminals, and trucking providers — and your work directly supports Flexport's end customers in achieving their logistics goals.

This role is designed to hire, coach, and develop a team of planning and booking experts while navigating the complex world of freight forwarding. You'll work cross-functionally to establish a world-class planning and booking function, balancing tactical execution with adaptive, strategic leadership as Flexport builds its next operational model.

Team Leadership

• Hire, coach, and develop a 5–10 person team responsible for end-to-end planning and booking of ocean freight shipments (imports and exports, including intermodal movements)

• Manage team performance and evaluation, guiding the team to meet OKRs and SLAs

• Provide direction on training and onboarding for new team members

• Empower the team to prioritise key initiatives and maintain strong on-the-job motivation

Planning & Booking Operations

• Oversee execution of end-to-end planning and booking across Ocean FCL and LCL imports and exports

• Manage and optimise overall allocation and SO (Shipping Order) utilisation

• Design and maintain scalable operational infrastructure and procedures to ensure the team delivers the highest levels of efficiency and productivity for customers

• Manage the Fulfilment Management Tool (FMT) and support feature development