Talent Services L And D Associate - GDS

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Role Title: Learning Deployment Specialist   Role objectives and key accountabilities:   Exciting opportunity to join the Talent Services function as a learning specialist. You will be responsible for the deployment of courses and learning based projects across Talent Development. The role includes managing the end-to-end deployment process, supporting learning budgets and monitoring compliance and attendance. Providing oversight of learning administration activities working alongside Senior Learning Associates and Learning Program Manager’s depending on portfolio.     Your key responsibilities :   LEARNING / PROJECT DEPLOYMENT

Build initial course scheduling offering schedule for review Submit requests to Schedule Offerings and to publish content in SuccessFactors Support the end-to-end execution of Learning course deployment plans and budgets, including conference and event management including: Monitoring of participant nominations working alongside Deployment Administration team Management of learner cancellations, no shows and missed sessions, including coordinating training dates and nominations from different areas of the business. First point of contact for queries from the Talent Development in relation to the courses assigned, in addition to ongoing management of mailboxes and referrals from Deployment Administration team Prepare facilitators for delivery of Learning courses (logistics) and support in the management of facilitators Provide oversight of Learning deployment administration activities, taking responsibility for the detailed review of work performed by the Deployment Administration team assigned.  Manage and maintain SharePoint sites and maintain content relevancy for SL, curriculum, program or course including joining instructions (if required), learner, facilitator information Support the hosting and production of online modules, webcasts and virtual learning projects.  Advise on best practice, for example interactivity during virtual classroom sessions. vILT producer role where vILT team can’t support Learning on-site support (as required) Realise operational excellence through maintaining thorough understanding of, and adherence to, the Learning Deployment Operating Model Ideas generation and rollout of networking elements within virtual learning programmes Venue booking, accommodation booking for residential courses and ongoing management  Ensure CE credits awarded to Learning participants and instructors where applicable Supporting on projects across the Learning and/or Leadership Development TD team(s) as required

STAKEHOLDER RELATIONSHIPS

Build and maintain close working relationships with onshore and offshore colleagues. Build and maintain close working relationships with Deployment Administration team (where relevant). Coach and support the Deployment Administration team to increase their knowledge, skills and competence within their role along with their understanding of the region, by providing transparent and supportive feedback. Develop and maintain relationships with key stakeholders relevant for courses and client group, to enable the successful deployment.  Stakeholders may include Deployment Admininistration team, Portfolio Managers, Senior Learning Associates, Learning Associates, Enablement team, Service Line Talent Development Teams, Global deployment team, Facilitators, external suppliers.

MEASURE LEARNING

Access reports on Learning course L1 – L3 evaluation feedback and analyse feedback from course participants to continually improve course offerings