Director, Engineering

Zillow's Enterprise Platforms & Technology (EP&T) organization runs the third-party SaaS platforms that power our business: Workday, ServiceNow, Salesforce, and the AI infrastructure that increasingly mediates how Zillow employees experience these systems. Workday powers our HR and Finance operations. ServiceNow runs IT and HR service delivery. The agentic AI layer we're building on top of these platforms is reshaping how employees get help, complete tasks, and navigate their work day. We are building a new India-based engineering team to take end-to-end ownership of Workday HR and ServiceNow in 2026, with potential expansion to other enterprise SaaS platforms in the future. This team will own its platform stacks completely — production access, change ownership, on-call rotation, direct stakeholder relationships — not as remote staffing for US-led work, but as a peer engineering organization with its own architectural authority. EP&T operates with an AI-native engineering culture. Modern AI coding and agent tooling is baseline practice across our existing US teams. For your India team, that means AI-augmented configuration is the daily reality: designing Workday business processes, generating ServiceNow flows, and writing platform-bounded code with AI as a partner, at a pace that traditional methods can't match. Your team's success proves and scales this operating model. This is a team where your technical credibility matters. We are building it from scratch, and the leader who joins now will lay the engineering foundation for Zillow's enterprise-wide shift to invisible, agent-mediated platforms, and define what excellence looks like in this space for years to come. Zillow Group is a strategic, mission-driven organization focused on delivering exceptional experiences and measurable outcomes. Our work spans cross-functional partnership, scalable programs and operational excellence in support of Zillow’s mission. We bring deep experience working across diverse teams in a dynamic, high-growth environment, balancing strategic thinking with hands-on execution to drive meaningful business impact. We are seeking an experienced professional to support our workforce expansion in India.

As Director of Engineering for Enterprise SaaS Platforms (India), you’ll build Zillow's India platform engineering organization from the ground up. You will report directly to the global leader of Enterprise Platforms & Technology and be one of the first engineering directors based in India. As the sole engineering director in EP&T based in India, you'll partner with your US-based peer leaders in Engineering, Product, and Design, but will have broad latitude to shape culture, hiring practices, and operating norms for the team you build. You will personally recruit the senior bench, allowing you to pull talent from your network. You will hold the bar on AI-native engineering practices, partner closely with US-based domain experts and product managers to translate design intent into production reality, and work with Zillow's US-based platform and agentic engineering team to deliver the integration and AI infrastructure that connects your work into the broader enterprise.

Build the team Recruit, hire, and develop an India engineering team and management team Recruit your senior bench, leveraging your network and your reputation to bring in the talent you need to deliver our vision Coach the next layer of India leadership — managers and senior engineers who will be key to the success of your organization Represent Zillow's India engineering presence externally; recruit actively from the Workday and ServiceNow ecosystems Own the Workday platform Drive end-to-end Workday HR delivery: business process configuration, EIB integrations, scripted custom logic, security model, reporting, and production operations Own and execute SOX-compliant change management across Workday in partnership with Zillow's