Senior Customer Success Manager, Quantum Adoption & Technical Enablement

IonQ, Inc. [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance.

Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.

We are looking for a Senior Customer Success Manager, Quantum Adoption & Technical Enablement to join a dynamic, cross functional team dedicated to driving IonQ's mission of delivering exceptional experiences for our customers. In this role, you will be IonQ's primary customer facing technical expert, going hands on with customers to drive real adoption of our trapped ion quantum computers.

You will bridge deep platform and quantum algorithm expertise with customer empathy, guiding organisations through performance optimisation, circuit design and workflow integration as they build on IonQ's platform. As a trusted technical advisor, this position offers a high visibility opportunity to influence and inspire highly technical internal and external stakeholders, ensuring they have the best possible experience on our platform. Scientific expertise and hands on credibility, combined with exceptional communication skills, are central to success in this role.

You will facilitate adoption for major accounts, from translating