Lead, Talent Management

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Talent Program Operations Administer and support annual and on-going talent management projects and initiatives, including talent planning, performance management, succession planning, organizational talent reviews, assessments, digital credentials, coaching, global skills and career frameworks, talent cards, career development, and related employee development processes. Coordinate initiative plans, timelines, milestones, dependencies, communications, stakeholder engagement, change management activities, enablement materials, presentations, and checkpoints for talent projects and initiatives. Support process execution from intake through deployment and measurement, ensuring clear ownership, handoffs, service levels, escalation paths, and operational follow-through. Partner with Global Process Owners and Talent Partners to translate process design into repeatable execution, including documentation, templates, checklists, standard operating procedures, and governance routines. Support career job architecture and skills-based framework by aligning job profiles, skills, experiences, career paths, and business requirements to enable customer success across Finance, Legal, Marketing, CIO, Data Science and Technical Specialist functions. Anticipate execution risks, surface barriers, track decisions and action items, and help resolve operational issues so work progresses with consistency and accountability. Governance, Process Discipline & Execution Readiness Maintain operating cadences, project trackers for the work, and action plans that support predictable delivery across global talent and learning processes. Prepare materials for forums, leadership reviews, talent business reviews, and functional business reviews, ensuring leadership has decision-ready information. Support compliance, privacy, security, and data-handling expectations for talent processes, partnering with appropriate stakeholders when sensitive employee or talent data is involved. Help define, monitor, and improve operational measures such as milestone adherence, service levels, turnaround times, change plans, stakeholder feedback, and process effectiveness. Cross-Functional Collaboration Partner with Talent Partners, Global Process Owners, Talent Acquisition, Learning & Development, HR Shared Services, HR Business Partners, Total Rewards, People Analytics, Communications, Change Management, and business leaders to coordinate talent initiatives. Support organizational change initiatives through clear communications, presentations, stakeholder coordination, enablement planning, and follow-up. Serve as a connector across Talent teams, ensuring the right stakeholders are informed, consulted, and aligned on timelines, dependencies, handoffs, SLA’s and decisions. Recommend process improvements that enhance efficiency, reduce rework, improve user experience, and advance business outcomes. Systems, Tools & Operational Enablement Support the effective use of Workday, HCM platforms, reporting tools, collaboration tools, MyKyndryl knowledge articles, AI-enabled tools, and other technologies used to execute and scale talent processes. Build and maintain practical resources such as playbooks, process maps, FAQ’s knowledge articles, and training materials to help stakeholders execute consistently. Analytics & Reporting Develop, maintain, and quality-check dashboards, trackers, and reports related to project plans, process execution,