Business Support Hub - Technology Consulting - Egypt / Jordan
EY
- Location
- Amman, JO, 11118
- Work model
- On-Site
- Level
- Mid
About this role
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Act as a strategic enabler for pursuit teams by providing industry and account insights, access to intelligence and reusable assets, shaping EY’s value proposition, and crafting client-aligned approaches—empowering teams to deliver competitive, insight-rich proposals that drive wins and business growth. Skills and attributes for success Pursuit Intelligence & Approach Development • Understand pursuit objectives and required level of support, prioritize requests to focus efforts effectively, and align with pursuit teams on expected outcomes and deadlines • Build on existing knowledge to analyze industry trends, market dynamics, and competitor activities, generating actionable intelligence that informs pursuit strategies • Gather and enrich existing information on client account history, performance, and strategic priorities to identify opportunities, anticipate needs, and shape winning pursuit strategies • Shape a compelling perspective that demonstrates understanding of client challenges and anticipates potential solutions to address their needs • Identify and articulate EY’s competitive edge by showcasing proprietary, field proven methodologies & tools, highlighting successful case studies in similar projects, supporting the assembly of a team that meets project requirements, and helping to identify a panel of relevant sectoral/functional experts • Develop detailed project approaches aligned with the RFP’s scope of work, ensuring messaging is clear, consistent, and tailored to the client’s context • Curate and adapt relevant support materials for pursuit needs • Provide feedback on proposal content to enhance win probability, considering both technical quality and commercial aspects • Support other ad-hoc requests from pursuit teams as needed, ensuring timely and relevant assistance Pursuit Coordination & Operations Management • Coordinate and manage the proposal development process, ensuring adherence to timelines, facilitating internal reviews & approvals, and following established stages and processes • Develop and maintain trackers to log requests, prioritize tasks, and monitor follow-ups, ensuring smooth workflow and timely completion • Develop dashboards to track progress, measure performance, and provide visibility on work completed Pursuit Review & Excellence • Review proposal content to ensure it is free of grammatical and formatting errors, and enhance the overall look and feel for a professional, client-ready presentation • Enhance the visual appeal and overall design of proposals • Conduct end-to-end quality assurance on proposals to ensure completeness, accuracy, and alignment with client and pursuit requirements Knowledge Management & Thought Leadership • Collect, review, store and archive data from pursuits and market research to ensure a central, structured, and retrievable knowledge base • Maintain and update repositories of credentials, insights, and other reusable proposal materials (e.g., methodologies, tools, standard approaches, expert CVs), ensuring easy access, searchable tagging, and high-quality, accurate information and leverage technology/AI for collaboration, efficiency & scalability • Gather market and industry insights continuously to enrich repositories and provide actionable intelligence for pursuit teams • Establish and enforce guidelines for developing reusable assets, share them with pursuit teams, and guide