Salesforce Innovation Center, Lead AMER

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Department Description: The Salesforce Innovation Center (SIC) delivers executive experiences that inspire C-suite leaders to envision their AI-powered future — deepening trust, accelerating deals, and positioning Salesforce as the definitive partner for Agentic transformation.

Description: The role of the Strategy Manager is to help manage the Salesforce Innovation Center (SIC) briefings and events, fostering a strategic relationship with sales, products, and our Executives to deliver amazing customer experiences at our Innovation Center in Chicago. As part of the planning process, the Strategy Manager will strategize with the Account Team to align goals to meeting content and select appropriate speakers to ensure the Sales & Customer goals are achieved. This position requires strong analytical, organizational, and coordination skills and the ability to communicate to and work with Executive Management, Sales Management, and other critical organizations to ensure the success of these meetings in this dynamic & fast-paced environment.

Manage & ensure the success of customer briefings at our Chicago Innovation Center Serve as main point of contact for Account Teams throughout the planning cycle and during briefings Strategize with Account Teams on agenda, meeting flow, Subject Matter Experts, content, etc. Work closely with Account Teams to gain an understanding of Customer and Sales objectives Identify, secure and prepare Salesforce executives for their SIC briefings and SIC briefings at our conferences Work with Subject Matter Experts on product positioning and strategy for briefings Work within SIC team to manage all logistics – request management, room/speaker scheduling, catering coordination, room readiness Required Skills and Experience: 4-6 years of relevant professional experience Experience in facilitating meetings, project/program management, and executive presence Adaptability to frequent change Strong background delivering customer success Consultative background and strategic mindset Exceptional communication, organizational skills (must be very detail-oriented) and professionalism Strong multi-tasking skills Ability to adjust to changing priorities and handle multiple projects at once Excellent Written and oral communication skills Commitment to customer satisfaction & attention to detail Preferred Skills and Experience: Functional experience in sales meetings and/or executive briefings is a plus Familiarity with Salesforce corporate strategy and sales processes Familiarity in using the Salesforce application and exposure to the executive briefing process Ideal Candidate has Sales/Customer-facing experience Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and