Guest Services Event Staff | Part-Time | Ford Wyoming Center
Oak View Group
- Location
- Casper, WY
- Employment
- Part Time
- Work model
- On-Site
- Level
- Staff
- Salary
- $14 – $15/hr
- H-1B history
- 1 approvals (FY2023)
- Posted
- 2h ago
About this role
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Guest Services Event Staff | Part-Time | Ford Wyoming Center
Location
US-WY-Casper
Job Post Information* : Posted Date
4 minutes ago (9/18/2026 4:27 PM)
Job ID
2026-34935
Location Name
Ford Wyoming Center
Category
Guest Services
Type
Regular Part-Time
Location : Location
US-WY-Casper
Job Post Information* : External Company Name
Oak View Group
Job Post Information* : External Company URL
https://www.oakviewgroup.com/
Location : Postal Code
82601
Location : Address
1 Events Drive
Job Post Information* : Post End Date
12/18/2026
Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
As a member of the Guest Services Event Staff Team, you will be an essential part of the guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to, ushering, ticket scanning, concourse customer service, and/or greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a world-class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. This role pays an hourly rate of $14.00 - $15.00. Benefits for Part-Time Roles: 401(k) Savings Plan and 401(k) Matching. This position will remain open until December 18, 2026.
About the Venue
Formerly the Casper Events Center, the venue was renamed to the Ford Wyoming Center in January 2021. The Center is a 28,000-square-foot multi-purpose facility, built high on a hill overlooking the city of Casper, Casper Mountain, and the scenic Platte River Valley. Funded entirely by the city's portion of an optional 1% sales tax, the venue opened on April 17, 1982. The arena features a horseshoe-shaped seating bowl with 8,000 seats. The Ford Wyoming Center hosts a variety of different events each year, including concerts, sporting events, family shows, trade shows, competitions, religious services, bull riding competitions, commencement ceremonies, lectures, and political rallies, among other corporate and community events. The arena is host to the Wyoming High School Basketball, Volleyball, and Wrestling Tournaments, the Wyoming High School Art Symposium, the Wyoming High School Marching Band Competition, and the Wyoming High School Spirit and Cheer Competition. The venue has been home of the College National Finals Rodeo each June since 2001. The Ford Wyoming Center is owned by the City of Casper, Wyoming, and is proudly managed by Oak View Group.
Responsibilities
Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, and reporting any issues to a supervisor. When gates open, welcome our fans with a great smile and helpful attitude. Scan event tickets, ensuring that the proper ticket is being used to gain entry. Assist fans in locating their ticketed seats. Being alert and proactive to potential hazards and reporting incidents when they occur. Monitor your assigned area for issues and opportunities to make lasting memories for our fans. Respond to all guest concerns/complaints promptly and in a professional manner. Assist guests in ADA-accessible seating sections.