Senior Learning & Instruction Consultant- Sales Leadership Facilitator
Truist Financial
- Location
- Charlotte, NC
- Work model
- On-Site
- Level
- Senior
- Posted
- Aug 21, 2026
About this role
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Directs, facilitates, and evaluates comprehensive learning programs, leadership development experiences, and training initiatives that strengthen teammate capabilities and drive business performance. Serves as a lead facilitator for high-impact learning experiences, delivering engaging, learner-centered programs for leaders, executive audiences, and complex client groups. Creates an environment that fosters participation, critical thinking, skill application, and meaningful behavior change. Leads the execution of large-scale learning initiatives by facilitating instructor-led, virtual, and blended learning solutions while ensuring consistency with established learning methodologies, business objectives, and organizational priorities. Uses facilitation expertise, consulting skills, and audience awareness to adapt content in real time, address learner needs, and maximize learning effectiveness and business impact. Partners with senior leaders and stakeholders to identify capability gaps, recommend learning solutions, and integrate leadership development, team effectiveness, coaching, and consulting practices into the learner experience. Coaches and mentors facilitators, promotes facilitation excellence, and drives continuous improvement in learning delivery, learner engagement, accessibility, and performance outcomes. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Works to achieve operational targets with significant impact on learning, leadership development, and organizational capability outcomes. 2. Directs and reviews the design, development, delivery, and continuous improvement of training curricula, learning programs, leadership development solutions, and related learning experiences that support business objectives and teammate development. 3. Analyzes learning and capability needs and develops innovative solutions to address skill gaps, leadership development priorities, and organizational challenges. 4. May deliver or adapt learning, leadership development, team effectiveness, coaching, or consulting solutions for a range of audiences, including senior leaders and executive populations, depending on business needs and role assignment. 5. Partners with internal and external stakeholders to identify objectives, assess participant and business needs, and ensure learning solutions are relevant, impactful, and aligned with organizational priorities. 6. Manages the delivery, implementation, and administration of learning programs, leadership initiatives, coaching engagements, or related development activities to ensure high-quality participant experiences and outcomes. 7. Collaborates with third-party providers, vendors, consultants, and external partners to ensure quality, effectiveness, and alignment with learning and development objectives. 8. Monitors, evaluates, and reports on the effectiveness, business impact, and outcomes of learning and development programs and recommends improvements to enhance performance and results. 9. Maintains