Non-Voice Entry Level - HUB

We are looking for the following positions under non-voice campaigns. Health Operations New Associate Trust & Safety New Associate Utility Bill New Associate Risk and Compliance New Associate I. Health Operations New Associate [1] Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.  Update and maintain various systems/tools per standard process documentation which may include: Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially) Audit own data entry for accuracy and make required corrections and conduct data verification Respond to various requests for information, as needed. Escalate to supervisor as appropriate File, archive and retrieve documents (paper-based and electronic) using filing standards Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar and punctuation Respond to information requests by searching, summarizing research results and compiling in requested format Follow established policies, procedures and methods May serve as technical and functional resource or super users to other team members and participate in process improvement initiatives or special projects as assigned II. Health Operations New Associate [2] Data entry and processing of claim pre-eligibility information. Should be able to make decisions on whether to release or pend transactions. The Processor will be subject to project standards of quality and productivity as well as Accenture’s discipline policy. Candidates for this role must have the following skills: Attention to detail and high level of organizational ability Reliability and ability to work independently Flexible, trainable and with good communication Skills Conveys information clearly and effectively both written and verbal Remains focused on improving communication skills while continuously enhancing knowledge on client products and services Possesses strong interpersonal skills III. Trust & Safety New Associate (Content moderators) Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies and other organizations. The Trust and Safety (Content Moderation and Responsible AI) offering(s) within Accenture helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Accenture’s Trust & Safety team, serves as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. They often systematically test, evaluate, and challenge AI systems and platforms to improve the integrity, quality and safety of content, including generative AI. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, you may be exposed to objectionable or disturbing content flashing lights or contrasting light and dark patterns. This is meaningful work that helps keep the internet safe and responsible. It may also be challenging, at times. In this role, you may be directly or inadvertently exposed to, work with, view, or proactively engage with potentially disturbing, objectionable, and sensitive content (e.g., graphic, violent, sexual, or egregious) and expose AI systems to adversarial scenarios. Therefore, Trust & Safety resources need strong resilience and coping skills. We