Project Manager, Merchandising

Type: Regular Job Function: Merchandising Work Location: San Francisco   Your safety matters to us All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.   Belong to Something Beautiful At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.   Your Role at Sephora Ready for a career glow up? As Project Manager, Merchandising Operations, you’ll lead cross-functional initiatives that keep our merchandising organization moving forward. The work you do will impact beauty, as you bring critical programs, campaigns, promotions, and seasonal moments to life with clear plans, strong execution, and thoughtful collaboration. You’ll be part of a Merchandising Operations team that’s united in beauty, supported by partners who are equally passionate about creating exceptional experiences for our clients and improving how our teams work together. What You’ll Do Lead multiple, concurrent merchandising projects from kickoff through completion, including Minis, campaigns, promotions, holidays, and other priority initiatives. Build and manage project plans, timelines, milestones, deliverables, recaps, and action plans to keep work moving and ensure commitments are met. Coordinate cross-functional partners across Merchandising and the broader organization, clarifying roles, dependencies, decisions, and next steps. Anticipate project risks, resource needs, and potential roadblocks; develop practical solutions and escalate issues when needed. Provide clear, concise project updates to leadership and key stakeholders, highlighting progress, decisions, risks, and required actions. Manage creative asset reviews and approvals, ensuring feedback is captured, aligned, and incorporated within established timelines. Facilitate assortment-management activities and support the accurate, timely execution of merchandising plans. Develop and manage fixture briefs in partnership with merchants and cross-functional teams. Support the optimization of merchandising systems and tools, including Monday.com and Smartsheet, to improve visibility, collaboration, and execution. Identify and implement process improvements within Merchandising Operations and across the larger organization. Partner with Sephora at Kohl’s merchants to strengthen coordination, improve team efficiency, and support shared priorities. Maintain clear, current process documentation, templates, and team resources that reflect evolving workflows and ways of working. Take on additional projects and responsibilities as business needs evolve. What You’ll Bring 5+ years of project management experience; experience in retail, merchandising, beauty, or a related environment is preferred. Bachelor’s degree or equivalent combination of education and relevant professional experience. Demonstrated ability to manage multiple complex projects, competing priorities, and tight deadlines in a fast-paced environment. Exceptional organizational skills, attention to detail, and follow-through. Strong interpersonal, written, and verbal communication skills, with the ability to influence and build trust across teams and levels. A strategic, proactive, and solutions-oriented mindset, with the judgment to identify risks and move work forward. Natural curiosity and the ability to ask