Senior Engineer, Collaboration & Workplace Technology

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The Senior Engineer will lead a team responsible for the strategy, engineering, operations, and continuous improvement of enterprise collaboration technologies, including Microsoft 365 collaboration platforms, live event production services, audio visual engineering and support, and digital signage solutions. This role will ensure reliable, secure, and scalable workplace experiences that enable communication, engagement, and productivity across the organization. The leader will drive platform modernization, operational excellence, service quality, vendor management, and innovation while partnering closely with business, technology, and executive stakeholders to deliver exceptional end-user experiences and support high-profile events and critical communications. *Please note that for this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.) **Please also note that candidates must be located in *or* willing to self-relocate to Charlotte, NC. Truist has 'in office' requirements that must be honored. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Implements and may help establish key elements of short-term (less than 1 year) tactical and operational plans with significant contribution towards the achievement of results for the job area. 2. Implements and maintains infrastructure platforms across key domains (e.g., cloud, network, compute, storage, databases, platform/middleware) to support secure and reliable enterprise operations. 3. Enforces technology strategies, standards, and governance to ensure alignment with organizational goals and regulatory compliance. 4. Manages a small to mid-sized infrastructure team that may consist of lower-level management as well as experienced individual contributors, delivering reliable and scalable infrastructure solutions. 5. Guides automation, monitoring, and optimization processes to enhance infrastructure availability and performance. 6. Collaborates with cross-functional teams to integrate new technologies and improve infrastructure standards and processes. 7. Troubleshoots and resolves numerous complex technical issues impacting infrastructure performance. 8. Monitors team performance and provides coaching and development to enhance skills and productivity. 9. Ensures compliance with security and risk management policies within the infrastructure domain. 10. Communicates effectively with upper-level management to align infrastructure initiatives with business objectives. 11. Participates in budgeting, resource planning, and operational reporting for the infrastructure team.

Required Qualifications The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to