Digital Product Manager(Billing & Payments)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Who is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.  Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Designation:  Hybrid   Benefits to joining Allstate Flexible Work Arrangements.  Employee discounts (15% on auto and property insurance, plus many other products and services).  Good Office program (receive up to $400 back after purchasing office equipment).  Student Loan Payment Matching Program for Government Student loans.  Comprehensive Retirement Savings Program with employer matched contributions.  Annual Wellness allowance to support employees with improving health and wellbeing.  Personal days.  Tuition Reimbursement.  Working within the community and giving back.

The Digital Product Manager is responsible for defining product strategy, shaping vision, and driving measurable customer and business outcomes for one or more technical products within Allstate’s Billing and Payments ecosystem. This role owns the direction, prioritization, and lifecycle of complex platform capabilities that enable accurate, reliable, scalable, and customer-centric financial experiences. In this role, you will partner closely with engineering, design, architecture, data, finance, and business stakeholders to identify problems worth solving, validate opportunities through discovery, and translate strategy into a clear roadmap and prioritized backlog. Success in this role requires strong product judgment, systems thinking, and the ability to balance long-term platform health with near-term delivery and business value. The ideal candidate is a strong product strategist with deep technical fluency, a data-driven mindset, and experience managing enterprise-scale billing, payments, or financial platforms. Accountabilities: Define and evolve the product vision, strategy, and roadmap for a technical product or platform within Billing and Payments.  Own product outcomes by establishing success measures, tracking performance, and using data to inform prioritization and strategic tradeoffs.  Lead discovery, framing, and test-and-learn activities to validate customer, business, and operational assumptions before scaling solutions.  Partner deeply with engineering to shape platform direction, evaluate architectural and operational tradeoffs, and prioritize work across features, defects, resiliency, and technical debt.  Translate complex business and customer problems into well-sequenced product investments with clear value, dependencies, and measurable outcomes.  Represent the voice of the customer, user, and enterprise by combining customer insight, market context, operational signals, and internal stakeholder needs.  Drive alignment across business, technology, design,