Premium Club Lead | Part-Time | PPL Center

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Premium Club Lead | Part-Time | PPL Center

Location

US-PA-Allentown

Job Post Information* : Posted Date

2 minutes ago (8/20/2026 11:34 AM)

Job ID

2026-34254

Location Name

PPL Center

Category

Concessions / Premium Seating

Type

Regular Part-Time

Location : Location

US-PA-Allentown

Job Post Information* : External Company Name

Oak View Group

Job Post Information* : External Company URL

https://www.oakviewgroup.com/

Location : Postal Code

18101

Location : Address

701 Hamilton Street

Job Post Information* : Post End Date

11/20/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Premium Club Lead will assist management in the oversight of staff and operations in our exclusive premium club seating area. The Premium Club Lead will be focused on high-quality customer service, cleanliness, and adherence to company standards in a fast-paced environment. Key duties include assisting with the guidance of staff, managing guest experiences, ensuring food and beverage service is impeccable, coordinating special events, and assisting management with training and inventory. This role will pay an hourly rate of $15.00 - $18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until November 20, 2026.

PPL Center is a state-of-the-art multipurpose arena in downtown Allentown, PA, and home of the Lehigh Valley Phantoms and the Lehigh Valley Spirits. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games and MASL soccer matches, making it the region's largest events venue. The amenities-packed PPL Center hosts more than 150 events each year, offering something for everyone, including the Lehigh Valley Phantoms, the AHL affiliate of the NHL Philadelphia Flyers, live concerts, family shows, trade shows, youth sports, high school and collegiate events, conferences, graduations, and so many more.

Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards. Take pride in personal appearance, established by company policy. Responsible for overseeing the setup of food service area within the Premium Club Area Ensure area is set prior to event based on the planned menu Responsible for communication between counterparts in the department. Responsible for ensuring quality and hospitality throughout all events Responsible for organization and preparation of events. Responsible for assisting in closing out financials per event and ensuring correct billing takes place. Forward any other inquiries (not regarding food and beverage) to the correct entity and/or personnel. Monitor and maintain food quality. Assist management with monitoring the department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests. Maintain, resolve, and enforce cash handling policies and procedures. Monitor and enforce safe alcohol policies and procedures. Monitor and maintain inventory control and product requisition. Have full knowledge of food and beverage menu items and accompaniments. Responsible for leading the service of beverages to