Engineer - Site Reliability

Building trusted markets — powered by our people   At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide   the financial   infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers   cutting-edge   trading, clearing and investment solutions to market participants around the world.   We're   building meaningful ways to support professional and personal development while strengthening the trust   we've   earned as a global market leader. Our teams are empowered to share ideas, actively pursue   them   and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to "go for it" and equip our managers with   the training   to coach their teams to the next level. We strive to provide   employees   a safe space to network, share   ideas   and create opportunities.   Sound   like   the   place for   you?   Join us!

Overview   The Site Reliability Engineer (London) is a role served by experienced technologists with a diverse set of skills ranging from software development to systems, network, application, and/or database management. The Cboe Site Reliability Engineering team is a highly skilled unit responsible for platform engineering, configuration management, implementation, capacity planning, performance tuning, analysis, troubleshooting, reporting, and process automation.   This position is instrumental in   support of both   Cboe’s   European markets and   Cboe's  follow-the-sun support model for its US Global Trading Hours (GTH) markets, providing critical overnight and early-session coverage from   London   that ensures continuous, high-availability operations across   Cboe's   real-time low-latency trading   platforms. The   London -based SRE provides technical support to Cboe Trade Desk and Operations Support Center staff across time zones, and works closely with Software Engineering, Systems Engineering, and Network Engineering teams to troubleshoot complex issues and coordinate platform configuration updates. A Site Reliability Engineer must be able to work independently with little to no direct supervision in performing their duties.     Major Job Duties   Platform Configuration Management:  Provide configuration management of new and existing trading platforms and support implementation of new features and functionality based on new business requirements. Monitor development activities, change management tickets, and evaluate their impact on Cboe Operations. Execute daily change tickets assigned to Site Reliability Engineering in support of updates to production, disaster recovery, and certification systems. While the primary focus of this role involves support of   bare- metal on-premises infrastructure, experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes) is desirable .   Incident Response & Technical Troubleshooting:  Serve as a technical responder for production incidents occurring during US GTH market hours covered from the   London   time zone. Participate in incident triage, root cause analysis, and resolution in coordination with globally distributed engineering and operations teams. Provide   timely , precise communication to stakeholders during active incidents and contribute to post-incident reviews and remediation tracking to drive long-term platform stability.   System Availability & Technical Support:  Provide technical support and operational oversight to sustain resiliency and high availability of critical business operations. Monitor production, disaster recovery, and certification systems for issues. Analyze and   optimize   performance of real-time trading platforms.   Operate and   maintain   low-latency bare-metal infrastructure, including