F&B Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Food & Beverage Manager Position Overview The Food & Beverage Manager is responsible for overseeing all aspects of food and beverage operations within the facility, ensuring exceptional service delivery, operational efficiency, and compliance with health and safety standards. This role manages daily operations, staff performance, vendor relationships, and financial performance while maintaining high standards of quality and customer satisfaction.

Operational Management  Oversee daily food and beverage operations including cafeterias, coffee bars, catering services, and vending programs. Ensure consistent delivery of high-quality products and services while maintaining operational efficiency. Manage service schedules, workflows, and operational procedures to optimize productivity and customer experience.

Leadership  Lead, mentor, and develop F&B staff including supervisors, servers, baristas, and support personnel. Conduct regular performance evaluations, provide coaching and training, and foster a positive team environment. Manage scheduling, staffing levels, and workforce planning to meet operational demands. Financial Performance  Develop and manage operating budgets, monitor expenses, and drive revenue optimization. Track key performance indicators including cost per person, revenue per transaction, waste metrics, and profitability. Identify cost-saving opportunities while maintaining quality standards. Vendor & Supply Chain Management  Manage relationships with food service vendors, suppliers, and contractors. Negotiate contracts, monitor service level agreements, and ensure vendor performance meets established standards. Oversee procurement processes and inventory management to control costs and minimize waste. Quality & Compliance  Ensure compliance with health department regulations, food safety standards (HACCP), and company policies. Conduct regular inspections and audits of food preparation areas, storage facilities, and service locations. Maintain required certifications and documentation. Customer Experience  Monitor customer satisfaction through feedback mechanisms, surveys, and direct engagement. Address customer concerns promptly and implement service improvements. Develop menu offerings and service concepts that meet diverse dietary needs and preferences. Sustainability Initiatives  Implement sustainable practices including waste reduction programs, composting initiatives, locally sourced ingredients, and eco-friendly packaging. Track and report on sustainability metrics and environmental impact.

Education & Certification  Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or related field. ServSafe Manager Certification or equivalent food safety certification required. Additional certifications in hospitality management preferred.

Minimum 5-7 years of progressive experience in food and beverage management, preferably in corporate dining, hospitality, or facilities management environments. Proven track record of managing multi-unit operations or high-volume food service locations. Technical Skills  Proficiency in food service management systems, point-of-sale platforms, and inventory management software. Strong financial acumen with experience in budget development, P&L management, and financial reporting. Knowledge of food safety