ATM Channel Operations Analyst
Truist Financial
- Location
- Wilson, NC
- Work model
- On-Site
- Level
- Mid
- Salary
- $70.6k – $88.3k/yr
- Posted
- Aug 20, 2026
About this role
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for Team management of a segment of a purpose driven ATM Channel Operations sub-group, overseeing all aspects of assigned activities and teammates by providing leadership to include: consistent Team production goal attainment; quality and service level standard development and attainment; identification and implementation of change initiatives; problem resolution; constant client focus. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Responsible for planning, organization, leadership, and risk mitigation as delegated by the ATM Channel Operations Senior Manager and related to the stated purpose and focus of the Team. 2. Accomplishes objectives through subordinate management, ensuring effective coordination occurs between teammates, stakeholders, and third party partners, efficiently leveraging available resources which may be in multiple locations. 3. Responsible for maintaining quality standards and performance expectations in execution of all Team activities, legal and regulatory compliance, and essential operational reporting 4. Ensures the Team activities managed are adequately staffed, trained and developed, exercises delegated authority concerning performance appraisals, promotions, salary recommendations, development plans and terminations 5. Manage assigned Team activities adhering to principles of Lean thinking and process simplification QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High School Diploma/GED or equivalent work experience. 5 years' experience in a related field of banking operations or retail/commercial banking 2. 2 year managerial / supervisory or project leadership experience. 3. Ability to comprehend, analyze, and interpret moderately complex business situations. 4. Strong collaboration, persuasion, negotiating and relationship building skills with demonstrated ability to create and execute action plans 5. Ability to motivate peers, subordinates, and vendor partner groups to take desired action. 6. Strong vendor partner management experience Preferred Qualifications: 1. College degree with a focus on business, logistics, or engineering The annual base salary for this position if filled in the state of Virginia is $70,640-$88,300 2. 2 years of management experience in a related banking operations environment. 3. Specific certification in the area of process improvement, change management, hardware asset mgmt. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.