Chief Operating Officer, WellMed

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Chief Operating Officer, WellMed Region is the senior executive accountable for day-to-day operational performance and execution across the WellMed Region Care Delivery enterprise. Reporting to the WellMed Region CEO, the COO converts strategy and financial commitments into integrated operating plans, clear ownership, effective management rhythm and timely corrective action. The COO will focus on productivity, patient access, provider capacity, SG&A discipline, delegated operations, growth execution, technology delivery, workforce optimization and operating model simplification. The role is responsible for working with the Executive Team to translating strategy into execution while driving accountability, efficiency, scalability and financial results across all markets. The COO works in close partnership with the CEO, regional CMO, market and operations leaders, Finance, People, Growth, Technology, Enterprise Clinical Services and National Care Delivery Operations. The role owns regional results while applying national standards, reducing duplication and ensuring that local intelligence informs enterprise decisions.

Own the WellMed Region operating plan and results Own the integrated WellMed Region operating plan, including alignment among the Long-Range Plan, Management Growth Plan, annual business plan, MBOs, forecasts and market operating plans Translate regional financial commitments into operational, clinical and workforce levers with accountable owners, milestones, leading indicators and quantified outcomes Lead performance against IOI, revenue, margin, affordability, SG&A, cost management, membership, access, quality and experience commitments Identify performance gaps early, require recovery plans and ensure actions are completed with pace and discipline Establish a rigorous regional operating rhythm Create a consistent weekly, monthly and quarterly cadence for performance review, decision-making, issue escalation and action-plan closure Build a single regional view of performance that connects financial outcomes to operational and clinical drivers Use market-level action plans, quality-performance reviews and MBO governance to increase transparency and accountability Ensure the CEO and leadership team receive concise, decision-ready information on results, risks, dependencies and required interventions Lead clinic, field and shared operations Provide executive oversight for day-to-day regional operations, including delegated operations, revenue cycle performance, real estate, payor and growth strategy, patient experience and administrative support services Improve patient access, visit productivity, schedule utilization, provider capacity, net collections, throughput and operating consistency Standardize core operating practices while maintaining appropriate market responsiveness and local accountability Create effective interfaces with national support teams for claims, payment integrity, utilization and care management, call center operations, credentialing, technology, data and digital enablement Deliver the turnaround, affordability and growth agenda Lead execution of the WellMed Region turnaround plan and the operational levers needed to return the region to profitability Drive cost-structure improvement through SG&A management, workforce productivity, shared-service simplification, functional consolidation, process redesign and disciplined resource allocation Partner with clinical and financial leaders to improve affordability, medical-cost performance, risk adjustment, coding accuracy, Stars performance and quality Enable responsible growth through improved access, provider capacity, operational readiness, market expansion and scalable operating models