Regional Patient Access Lead- Great Lakes

Career Category Sales Job Description What you will do   Let’s do this. Let’s change the world. In this vital role the Regional Lead Patient Access will be responsible for leading and managing a team of field-based Patient Access Liaison, ensuring the group meets business and personal development objectives . The objectives of the Patient Access team are to listen to patients, interpreting their specific needs and providing friendly, professional and well-informed answers to their logistical questions. The Regional Lead will provide input on the strategic direction of the business. They will coordinate with Area Sales Directors to facilitate appropriate teamwork between the team and their sales partners with regard to joint team priorities, strong communication , and healthcare provider education Amgen By Your Side services.   Lead and manage a team of patient access liaisons.   Accountable for the performance, training, and compliance of the team   Develop key performance metrics appropriate to the team’s efforts and company business objectives   Track each team member’s performance against key metrics   Develop each team member individually as needed in order to fulfill the role in each region   Work with Hub Services, Case Managers, AllCare Care Managers, Patient Engagement Marketing and Training to support patient access to medications.   Ensure the team has appropriate fundamental and ongoing training and expertise   Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively   Coordinate team participation in national and local patient meetings and events   Oversee and support patient programs, if applicable, to satisfy current patient educational needs   Develop presentations on the group objectives and performance as needed, at least quarterly     Win   What we expect of you   We are all different, yet we all use our unique contributions to serve patients.

Doctorate Degree and 2 years of Patient Access experience OR   Masters Degree and 4 years of Patient Access experience OR   Bachelors Degree and 6 years of Patient Access experience     Preferred Qualifications:   Experience in the pharma or medical industry   People management experience or proven initiative and success developing toward people management (Ex: mentoring/training, demonstrated leadership, elevating knowledge and performance of others)   Experience in rare diseases and/or applicable disorders preferred   Facility with key performance metrics and data analysis   Previous patient educator or patient access experience   Previous experience calling on patients and/or healthcare providers   Knowledge of PhRMA, OIG, and other guidelines relating to compliant medical communications.   Knowledge of insurance, reimbursement, and foundation assistance within the healthcare industry   Highly developed interpersonal skills, communication skills, problem-solving skills, and an ability to thrive in a cross-functional team setting   Requires 50- 75 % regional travel, including some overnight and weekend commitments.   Excellent presentation and power point skills   Proficient in Microsoft Office.   Professional, proactive demeanor.   Strong interpersonal skills.   Excellent written and verbal communication skills.     Thrive   What you can expect of us   As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.   The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.     In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or