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Job Description: Conversion SME (Manager) Position Title:  Manager – Conversion Subject Matter Expert (Life Insurance & Annuities Policy Administration Transformation) Function:  Insurance Location: Bangalore / Chennai / Coimbatore / Kochi / Kolkata / Noida /Hyderabad / Pune / Trivandrum   Role Summary The Conversion SME will own the end-to-end data and policy conversion strategy for a Life & Annuities policy administration system transformation (e.g., legacy platform to FAST/Majesco/OIPA/FINEOS target). This role bridges business, actuarial, and technical teams to ensure accurate, compliant, and auditable migration of in-force policy data, values, and transaction history from source to target systems. Key Roles & Responsibilities Conversion Strategy & Governance

Define the end-to-end conversion approach: crosswalk methodology, data mapping standards, tolerance thresholds, and reconciliation framework between legacy and target platforms. Own the conversion playbook — cutover strategy (big-bang vs. phased/wave-based), fallback/rollback plans, and freeze-period governance. Establish data lineage documentation and version-controlled mapping specs for audit and regulatory traceability.

Business & Technical Bridge

Translate legacy policy administration rules (billing, values, riders, beneficiaries, agent/commission structures) into target system configuration requirements. Partner with actuarial, IT, and QA teams to validate converted policy values (cash value, reserves, death benefit, surrender values) against source-of-truth calculations. Lead root-cause analysis on conversion breaks/exceptions and drive remediation with configuration or ETL teams.

Data Mapping & Rules Definition

Author functional specifications for field-level, transaction-level, and history conversion (policy, billing, claims-in-progress, agent/commission, correspondence). Define exception handling rules for non-standard policies, riders, or legacy product variants that don't map cleanly to the target chart of accounts/product model. Validate mapping specs with source system SMEs and target platform configuration leads.

Testing & Reconciliation

Design and oversee conversion test cycles (mock conversions, parallel runs, dress rehearsals) and define pass/fail acceptance criteria. Own policy-level and aggregate-level reconciliation reporting (financial tie-outs, record counts, value tolerances) presented to governance/steering forums. Sign off on conversion readiness gates ahead of each cutover wave.

Team & Stakeholder Management

Lead and mentor a pod of conversion analysts/testers (onshore/offshore); manage workload, quality, and delivery timelines. Act as primary conversion point of contact for client business owners, actuarial, compliance, and IT conversion teams. Present conversion status, risk, and exception dashboards to steering committee/PMO.

Compliance & Risk

Ensure conversion approach aligns with regulatory requirements (state filings, policyholder notification rules, NAIC/IFRS 17 where applicable). Maintain audit trail documentation sufficient for internal audit and regulatory examination.

Must-Have Skills

Category

Domain

9

Platform

Hands-on conversion experience on at least one target PAS: FAST, Majesco, OIPA, FINEOS, or equivalent legacy modernization platform

Conversion-specific

Prior experience in at least one full PAS conversion/migration cycle — mapping, mock conversions, parallel testing, cutover

Data

Strong SQL skills; experience with data mapping/ETL concepts; policy value reconciliation (cash value, reserves, COI, fund values for annuities)

Documentation

Ability to write field-level functional specs, mapping documents, and test