DSM-Biomeds

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.  About Lilly At Lilly, everything we do starts with patients. We unite caring with discovery to make life better for people around the world. Headquartered in Indianapolis, Indiana, our global team of over 50,000 employees work with urgency and purpose to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. We bring our best to this work because people depend on it. If you’re driven by purpose and determined to make a meaningful difference for patients, we invite you to bring your skill and your commitment to Lilly. About Lilly’s India Affiliate Few careers offer the opportunity to work directly for the people your work is ultimately meant to serve. Lilly’s India affiliate is one of them. Whether you are building brand strategies, developing sales capabilities, creating market access, or enabling the teams that do — the work you do here ensures that Lilly’s medicines reach the people who need them.

Area of responsibility, Key Activities & Performance Metrics (financial and non-financial) Area Business Development: Devise a sales plan as per affiliate guidelines, annual targets and prior sales trends. Drive hospital and customer wise planning of sales targets, allocate the set targets to respective TMs in consensus with RSM, Maintain knowledge of the local and national health economy, how healthcare decisions are made, and how to tactically place Lilly resources to best impact customers and patients. Identify new opportunities and customers in the market. Review the progress of TMs territory business planning and suggest necessary changes. Review TMs SPP reports and monitor progress. Manage relationships with stockists, paramedical staff and retailers. Adjust district business plan based on current implementation, results, resource availability, and the changing local business environment. Performance Metrics: SPP target v/s achievement of self and team; Adherence to compliance requirements; Sales target v/s achievement of self and team. Sales Rep Development: Source and select TMs for the team. Induct new team members in respective territories and establish a personal connect. Partner with TMs to explore and identify their career goals and create individual development plans that include strengths and long and short term development priorities. Leverages own professional network to provide SRs with experiences that develop and retain top talent. Help new TMs in preparing territory plans, SPP formats etc. Educate TMs on customers and territory. Work with TMs in the field to coach them on various sales skills including in-clinic effectiveness, relationship management with customers. Ensure adherence to compliance guidelines. Use the Lilly Coaching Model along with active listening and questioning to guide coaching efforts towards TMs. Monitor customer satisfaction/value metrics and coach TMs on how to improve the results. Provide feedback to team on their performance. Engage team members by rewarding and recognizing their performance. Performance Metrics: Timely closure of vacancies; Quality of hires; Retention in the team; Adherence to compliance guidelines. Customer Relationship Management: Allocate KOL engagement responsibilities among the team members. Plan customer