Manager, Sustaining Program Management

Manager, Sustaining Program Management Full-time Job Type (exemption status): Non-Exempt position - Please see related compensation & benefits details below Business Function: Program Management Work Location: Prachin Buri--LOC_HGST_2THBS Location (Secondary): BangPa-In Building 3--LOC_WDT_TH1413 Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon. We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future. Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too. We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands. Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

ESSENTIAL DUTIES AND RESPONSIBILITIES The Manager, Sustaining Program Management serves as the focal point for overall sustaining product health — driving execution across customer requirements, product cost, quality, and engineering KPIs. This role operates cross-functionally without direct reports, leading through influence, collaboration, and accountability to deliver against business and customer objectives. Customer & Product Management Obtain customer-specific product requirements, assess and recommend engineering solutions, and drive timely execution to meet customer commitments Define and drive product recipe ramp and depletion strategy aligned to customer and WD business needs Support customer critical qual sample with 1st time right mindset, understand the customer qual objective, requirement , lesson learnt from previous qual/ programs. Able to support production with equivalent quality level as customer qualification sample Cost Management Serve as the accountable focal point for overall sustaining product cost Collaborate with Finance to define optimized product cost strategy and drive execution Engineering KPI & Roadmap Alignment Collaborate with KPI owners to align and rationalize roadmaps ensuring consistent product strategy and execution Monitor overall engineering KPI performance and support KPI owners to close gaps vs. plan Quality Management Partner with the Quality team to define and prioritize product improvement strategies Monitor quality KPI performance and support functional teams to address gaps vs. plan In the event of quality or operational excursions, execute the SSO process and lead the core team through containment, disposition, root cause analysis, and corrective actions that meet optimized business objectives Qualifications REQUIRED: Bachelor's degree or higher in Engineering or related field Strong business acumen — P&L (profit & lost statement), supply chain, cost, and quality fundamentals Executive-level communication and cross-functional influence skills Experience in HDD, semiconductor, or storage industry preferred Previous experience as an Program Manager or Engineering related Fluent in English communication PREFERRED: HDD Fundamental Knowledge HDD Process & Technology HDD Quality Management Operational