LN Venues, Special Events Logistics Manager - Phoenix Market

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit  www.livenationentertainment.com . WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Special Events Logistics Manager brings booked events to life, overseeing the details from the Sales handoff through event day and final settlement. This hands-on role serves as a key liaison between clients, the Special Events Sales   team   and the Venue Operations team to ensure every event is thoughtfully planned and seamlessly executed.   This is an ideal opportunity for someone who enjoys   event planning, hospitality, client service, and the energy of live entertainment .   You’ll   work directly with clients, coordinate event   logistics ,   participate   in planning meetings, and be on-site to ensure the event experience meets expectations from start to finish.

Event Planning & Experience Own the planning, detailing, and execution of assigned   special events   from Sales handoff through event completion, serving as the primary liaison between clients, Sales, Operations, Production, and other internal teams.   Coordinate all event   logistics , including equipment, rentals, setups, production requirements, staffing, and other operational needs.   Participate in SEO, Production, and event planning meetings; distribute final event details and ensure all teams are aligned on event requirements.   Conduct client site inspections and walkthroughs, support special client requests, and provide on-site coordination to ensure a seamless event experience.   Lead event pre-shifts with Operations and communicate event details, service expectations, and client needs to venue staff.   Proactively   identify   and resolve event-related issues while   maintaining   strong client and internal relationships.   Financial & Operation Management Process and track event deposits, payments, accounts receivable, and event-night settlements in partnership with Sales and Finance.   Complete required post-event documentation, including event recaps, captain reports, receipts, and billing information.   Monitor event staffing and labor hours to ensure   appropriate coverage   and adherence to budget.   Prepare weekly banquet summaries and   maintain   accurate   event records and departmental documentation.   Department & Team Support Provide administrative and operational support to the Special Events Sales team, including   maintaining   sales kits, menus, collateral, and digital content.   Support event marketing initiatives and quarterly competitive analysis.   Assist   with training venue staff on service standards, event procedures, and hospitality expectations.   Support special projects and   initiatives as   assigned by the Director of Sales.

High school diploma or equivalent required; college degree preferred.   1+   year   of experience in   customer service, hospitality, events, venue operations, or   a related   field .   Strong organizational, communication, and