Electrical Field Service Technician

Havoc is a leader in all-domain collaborative autonomy. Its software-defined hardware approach powers military and commercial-grade autonomous systems across sea, air, and land to sense, decide, and act together in complex and contested environments. Havoc connects assets, enabling them to share information, adapt in real time, and continue operating even when communications are disrupted or denied. Havoc optimizes mission performance and minimizes human risk. Havoc was founded in 2024 and headquartered in Providence, Rhode Island. Learn more at Havoc: All-Domain Collaborative Autonomy .

We are seeking an Electrical Field Service Technician to support the deployment, integration, maintenance, and sustainment of HavocAI’s uncrewed surface vessel (USV) fleet. This is a highly hands-on role for someone who thrives in fast-paced, dynamic field environments and is comfortable troubleshooting complex systems under real-world conditions. You will work across electrical, mechanical, communications, and integrated vehicle systems to diagnose issues, perform repairs and upgrades, and ensure our vehicles remain operationally ready for testing, demonstrations, and customer deployments. You’ll work closely with engineering, operations, and customer teams to identify problems, implement solutions, and translate lessons from the field into improvements across the fleet. Success in this role requires strong technical judgment, resourcefulness, attention to detail, and the ability to solve problems independently when timelines are tight and conditions are constantly changing. This position is based onsite at our Quonset, Rhode Island facility when not traveling and requires approximately 50–75% travel, primarily within the United States with international travel as mission needs require.

Field Operations & Technical Support Deploy to customer sites, test ranges, demonstrations, and other operational locations to provide hands-on technical support for USVs and associated systems. Diagnose and troubleshoot electrical, mechanical, communications, and integrated system issues in both controlled and field environments. Perform preventative and corrective maintenance, component replacement, repairs, and system modifications to maintain vehicle readiness. Work quickly and independently to identify root causes and implement practical solutions during time-sensitive field operations. Partner with engineering teams to develop immediate corrective actions and longer-term solutions based on field findings. Systems Integration & Testing Support vehicle systems integration, including the installation and configuration of electrical components, communications equipment, sensors, and other subsystems. Install hardware modifications, system upgrades, and software updates on deployed and production vehicles. Support sea trials, acceptance testing, demonstrations, and other vehicle test events. Capture test results, identify system issues, and provide actionable feedback to engineering teams. Verify repairs and modifications through functional testing before returning vehicles to operational use. Deployment Readiness & Sustainment Prepare vehicles, tools, equipment, spare parts, and supporting hardware for deployments and field operations. Maintain service records, maintenance histories, configuration changes, inventory, and field activity reports. Help establish repeatable maintenance and sustainment practices as the fleet grows. Identify recurring field issues and work cross-functionally to improve reliability, maintainability, and serviceability. Customer & Documentation Support Represent HavocAI professionally while working directly with customers, partners, and operators in the field. Provide responsive, solutions-oriented technical support in demanding and rapidly changing environments. Create and maintain accurate documentation for maintenance actions, repairs, upgrades, and system changes. Develop and