Senior Director, Technical Product Owner - Agentic AI & Harnesses

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $139,400.00 - $230,000.00 Target Openings 1 What Is the Opportunity? As a member of Enterprise AI and Emerging Technologies, you'll be joining a strategic and collaborative team that is passionate about transforming our business and technology capabilities and paving the way for best-in-class technology. As Senior Director, Product Owner – Agentic AI & Harnesses, you'll lead a lean, dynamic team building and delivering the agent harnesses and platform capabilities that enable and accelerate the development of generative AI applications across the enterprise. This is a technical role: you'll work hands-in-hands with technical leads and engineers to shape decisions, evaluate emerging AI/agent technologies, and translate deep technical understanding into product strategy. You'll define the future of how the organization designs and deploys AI agents across business processes, requiring both product leadership and genuine technical fluency in AI and agentic architectures. What Will You Do? Define, prioritize and ensure a ready backlog of work for 1-2 complex cross-functional product team(s), accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed. Lead an effective and collaborative team, bringing enough technical understanding to evaluate emerging agentic architectures and AI capabilities. Hands-on build prototypes and proof-of-concepts that demonstrate AI/agentic capabilities, validate technical feasibility, and help translate emerging concepts into practical enterprise solutions. Stay current on emerging agentic AI patterns and assess their relevance and feasibility for enterprise use cases. As a player / coach, may manage and support multiple team leads while actively leading an Agile product team. Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed. Define team goals and strategy, ensuring alignment with circle and value stream vision; Articulate team goals and strategy effectively to key stakeholders, Circle Leads, Value Stream Leads, and team members. Act as voice of the end-user; have a deep understanding of and anticipate and proactively seek customer feedback ensuring needs and requirements are clearly defined; ensure team work product meets defined acceptance criteria. Stay up-to-date on the industry, competition and current trends to inform and influence requirements. Own team backlog, including prioritization and refinement; Make trade-off decisions to maximize value. Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions. Inform and participate in business readiness; understand the impact of change, define the approach to manage adoption and mitigate resistance. Provide feedback on work-in-progress, clarify requirements and contribute to removing